Chipotle Mexican Grill

I came in around 9:30 and they had good product still available. I had a bowl with great proportions. The chips tho were amazing fresh salty with a hint of lime a couldn’t ask for a better late night dinner. Wish I knew the names of these employees great job keeping product good so close to close really enjoyed it!

Bowls are way too portioned. Half a scoop of meat wouldn’t even fill up a baby. Gonna use the chips to fill myself up now. Waste of $40

We stopped into the Chipotle on Arsenal Street in Watertown right at shift change—never the easiest time for any restaurant—but the team handled it impressively well. Kristen was holding down the line by herself, with one team member on the grill and another at the register, while additional staff were focused on online and drive-through orders in the back. Even with the transition happening, everyone we interacted with was professional, efficient, and kept things moving smoothly. The only disappointment was that the grilled veggies weren’t ready when we ordered—those are usually a highlight of my salad. But the team made up for it by bringing fresh veggies out to our table as soon as they were ready, which was a much-appreciated touch. Overall, solid service, good food, and a team that

I go to this location fairly often and it is alllllllllways extremely slow. It’s always understaffed and the staff that is there seems to always be doing something other than helping the actual customers. Last visit was ever worse than usual. 5 people working and somehow only one employee doing all the making of orders. Felt bad for him. Whoever manages this place has no clue what they’re doing. The food is fine but avoid the place for consistently bad service. Took me a half hour to get my one bowl with 4 people in front of me. Not going back anymore.

I arrived at this place eager to eat after a long day at work. I asked the girl if the meat was spicy because I couldn't stand spicy food. Then she told me that guacamole wasn't spicy. I noticed the chef changing the beans, but mixing the old ones with the new ones. This was extremely disgusting, and he fermented the new beans. Well, in the end, I threw away the food because it was all spicy. Thank God I'm not allergic, I just couldn't stand spicy food. If you like messy food, this is your place.and don't come with ""excuse me for the bad time, contact us www.www.www."" because they really don't do ANYTHING.