Chipotle Mexican Grill

Beautiful place outside and inside. Looks like new and luxury store. Everything is clean inside. Clean restrooms. But food - we’re on 4 stars 🌟 It was not perfect or really delicious. I ordered one bowl with chicken. But they charged me for guacamole, but they didn’t tell me that it’s not free! I asked about why my amount higher than usually.

This Chipotle location is a masterclass in how to run a franchise into the ground. It is, without exaggeration, the worst customer service experience I’ve ever had. From the moment you walk in, you are hit with a wall of blaring rap music that makes it impossible to even hear yourself think, let alone order. The staff doesn’t bother communicating; they just mumble and stare, treating every basic request like a massive inconvenience. Professionalism is non-existent here. The state of the kitchen is genuinely stomach-turning. There is a visible, filthy buildup of dirty dishes and containers cluttered throughout the open prep area. The service line is just as bad—sloppy, unkempt, and caked with old food. Nothing looks fresh. Flies everywhere. If you value your time, your appetite, or basic h

They just served me raw chicken. Just got a bowl 30 mins ago, ate half of it just to find out that the chicken is raw. I tried calling to warn them about what they’re serving, but of course you can never ever reach a person. This is wildly unacceptable and I want a refund ASAP. Unbelievable.

I had a terrible experience here. Every time I come during lunch or dinner, they never have anything available. This is a consistent issue and clearly shows poor management. A restaurant should not be constantly out of food during peak hours. On top of that, around 10 PM—when the restaurant clearly closes at 11 PM—one of the staff members tried to kick us out and yelled at customers in the restaurant. His behavior was aggressive, unprofessional, and completely unacceptable. No one should be spoken to like that, especially when the restaurant was still open. This place seriously needs new management. Between the lack of food and how customers are treated, it’s obvious things are not being run properly. Something needs to change.

Honestly i didn't want to leave any stars because this place SUCKS, this is the 4th time i have placed an order here and it has been wrong or not come at all. This is completely unacceptable, i don't know if its the workers there or the management but someone is incompetent and needs to be fired or they need to fire the WHOLE staff and start over. I'm beyond pissed so save ur money people and dont order delivery from here!! if you absolutely have to just go inside and get ur food so they don't mess it up like they do everything else!