Chipotle Mexican Grill

Portions are pathetic compared to 10 years ago. Vadnais Heights location seems the worse of the few locations I have visited in North metro. If I was the manager here or if I was Chipotle I would definitely have a chat with the employees and tell them to be generous with their portions. These skimpy portions have caused people like me to not eat at Chipotle as often as I used to. $12 each for these. The bowls from at least 10 years ago would hardly fit the lid on, they were so full. Disappointing.

I ordered the new 4-6 serving catering and the kid said he “didn’t know it was even a thing” and the quantity of ingredients were laughable I added them to this review. I contacted customer service and they said the best they could do was a free entree. I paid almost $60 for basically the amount of 1 singular bowl (the pictures in the advertisement show everything is filled adequately) I mistakenly went back to this location because of the convenience and my pick up order was supposed to be ready at 7:50 and it wasn’t ready until 8:15 PM. I was in a rush which is why I ordered it ahead of time there was no one in the restaurant and only a couple online orders. I will stop ordering from this location even though it is more convenient to me.

I love Chipotle, but I have had multiple issues with the Vadnais Height location getting online orders correct. This time, I ordered 3 kids quesadilla meals. Got home, opened them, no quesadiila, just a plain hard taco shell, no filling.

This chipotle used to be good 5-10 years ago but has slowly fallen down hill. Constant lines, always filthy inside, and if you order online you’re going to have to wait 40+ minutes for your food. The only luck I have is coming here around noon and even then it’s not worth it. Easily the worst chipotle I ever step foot into. Definitely done giving them my money.

This location is trash. I ordered ahead with a 3:20 pickup. Walked in with 3-4 groups in like with a single employee helping them. 5 more employees doing busy work in back. They do not utilize the pickup shelves. 3 people walked by me multiple times and didn't ask if I needed anything. 15 minutes after my pickup time a Dasher came and was more assertive to get a back room employee's attention (who he said was the manager). I'm pretty sure my food was sitting there that since the pickup time because it was cold as ice. I've experienced crap service here before, but gave them grace because it was busy. It wasn't busy today, they just didn't care to help their order ahead customers apparently. That manager should be fired if that's indeed who helped me. He walked by multiple times as I stood