Chipotle Mexican Grill

Sad to say I'm joining the choir of those who've had an unpleasant experience with this Chipotle - I stopped by last Sunday and ordered inside. Despite it being the lunch hour on a weekend (with a ton of people shopping in the nearby stores), this place was not busy. No one was at the counter when I came in, so that gave me a chance to look around and notice how dirty all of the surfaces were. It really just looked sad. The employees came up a couple of minutes after I stood there, looking very disinterested in serving me. Nevertheless, I got a burrito bowl. The portion was extremely small and the flavors were not balanced. I had a birthday reward, so I added guac to my order. I was asked if I wanted to purchase chips with that and I said "yes" - huge mistake. I was not eating inside due t

Ordered our foods using the app, and they got it ready in a timely manner. This location has a few parking spots in the front, but can be filled quickly depending on time of the day. This location also looked clean. I was not a fan of my steak in the bowl since it did not taste fresh and may sit there for a while. Other than that, all things were good!

We love this Chipotle, and we've had an excellent experience every time. The team members are friendly and engaging with customers. Our food is consistently tasty, hot, and fresh. Our daughter loves the flavored lemonades. The chips and salsa are delicious. The dining room is small, but we've always found a seat. The dining room, self-service drink area, and restrooms are clean. The only negative thing we can mention is that the parking situation is HORRIBLE! But, that is NOT the fault of Chipotle or its neighboring businesses. There simply were not enough parking spots planned for this portion of the shopping center during development.

I usually love Chipotle, but this visit was… an adventure. Every table looked like it was auditioning for a “before” photo in a cleaning commercial. Both trash cans were overflowing like a science experiment, and forks and napkins were basically an endangered species. The restaurant wasn’t busy at all, yet the staff seemed to be on a team-building exercise called “Let’s Not Clean Anything.” Impressive commitment, honestly. I really do like this chain, which is why this stood out . I’m hoping this location can get back to normal soon.

Tonight I’m reminded why I don’t do chipotle anymore and why they as a company are slowly dying off especially after the comments from the CEO about raising prices and focusing on higher income customers Missing my chips and salsa i paid for. Also food is cold. Mind you I picked it up just as they putting on the shelf and had a mile and half drive back home. Couldn’t have gotten cold that fast.