Chipotle Mexican Grill
Studio City, CA · Fast food restaurant
- Address
- Chipotle Mexican Grill, 12175 Ventura Blvd, Studio City, CA 91604
- Phone
- (818) 508-0190
- Website
- locations.chipotle.com/ca/studio-city/12175-ventura-blvd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1412
- Status
- Closed · Opens 10:30 AM Sat
Chipotle Mexican Grill is a restaurant located in Studio City, CA. It is one of 176 restaurants listed in Studio City. Its 3.9-star rating is slightly below the Studio City city average of 4.4 stars. There are 10 photos associated with this location.
About Chipotle Mexican Grill
Chipotle Studio City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food... More
Hours
| Friday | 10 AM–10 PM |
Customer Reviews
I placed an online order using a promotional code for free guacamole. When I arrived to pick up my order, the guacamole was not included. I showed Manager Carlos screenshots of the online promotion clearly stating I would receive free guacamole with my order. He dismissed this, told me the online system was "incorrect," and refused to honor the promotion that Chipotle itself advertised. This is false advertising. Your company offered a promotion, I followed the terms, and your manager refused to fulfill it. Carlos was dismissive and showed no interest in resolving the issue or providing any customer service.
This is the worst location of all time. The employees are so rude they have no idea what they are doing. The guy with red hair gives me a burrito with literally 4 pieces of chicken in it. I just spent $11 on a burrito with 80% rice in it. I want my money back.
Went today they had just barely opened not even two hours in and they were already out of almost everything. Such a poorly managed location not to mention this employee who was painted like a clown (she was wearing clownish make up she also had red hair) was so rude for no reason and she had just barely clocked in. Chipotle do better!
Chipotle Mexican grill is a chain that has been around for several years, so if you have tried it then you know how they all are. The quality of the food is good because it is fresh and the fair is pretty simple. They serve burritos, bowls and salads.
I never leave reviews but, this time I had to. Food was ok. I ordered guacamole on the side and why is the guacamole mixed with chicken and beef. I didn't realized until I was eating it. It was really salty. It grossed me out and I just tossed my whole food away.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.