Chipotle Mexican Grill

There's truly not enough words to compliment this incredible staff and restaurant location. We ordered a pickup order through DoorDash and arrived at the restaurant and we're told that the order was already picked up by a DoorDash delivery driver even though we ordered pickup. They said he had a confirmation number and our order was gone. It was a $100 order so we were really upset. We explain the situation to the staff and tried to resolve the situation both through the staff as well as DoorDash and there wasn't anything they could do. So, we also explained many of our personal struggles that our family has been going through over the last year and how hopefully those struggles are starting to come to an end. After discussing the situation for almost a half hour, Kim, the manager, and her

When you order a double protein bowl with extra rice and an order of chips and guac, and this (just for example) is the amount of guac they give you. The amount of issues I have with this location is absurd. Employees just look at you and the general manager has been disrespectful on multiple occasions.

I paid $15 for a bowl of rice. Even though I selected chicken, I got maybe 5 pieces. Not even whole pieces. Shreds. This is completely unacceptable and on the verge of fraud. I paid for an item, didn’t get what I ordered. Nor got a refund. Tried to call the store. Made me open a chat in an app with a bot. Bot was useless and said thanks for feedback and closed the chat. I do not understand how this franchise is still in business with how pathetic and consistently disappointing they are.

I recently visited this Chipotle. The atmosphere was fine and everything seemed clean. However, the portion size was the smallest I’ve ever gotten at a Chipotle. I ordered a barbacoa bowl with a side tortilla, and it cost $15. Usually, the bowl is filled to the point where it almost overflows a bit, but this time it was actually recessed down into the bowl. It was such a small portion that it didn’t even reach the top. Usually Chipotle’s meals are very filling but this wasn’t so. Given the price and the portion, I won’t be returning here.

Let me start by saying we eat Chipotle 2-3 times a month. We ordered pick up and came home to half filled bowls that were crushed and not even enough for my 11 year old. When I am paying 14.50 for EXTRA and the bowl isn’t even filled there is a problem. I took them back and spoke to the manager Corrine who was one of the rudest people I’ve spoken to. She stated they are filled with 2oz measured and they “make not look pretty” but if she has them remade “ I will make sure you do not get more than what is in there now”. I explained the bowl with extra didn’t have extra. And she repeated the above statement. She stated “ there should be room around the sides even In the extra”. Someone in line while I was there got THREE tiny cut up pieces of chicken. They asked for more and was told no. Thi