Chipotle Mexican Grill

This the WORST branch ever!!!!!! Horrible customer service. They had a line to the door, said that meat would take 15 to 20 mins, so I decided to wait just for them to tell me that they have to focus on online orders only!!!!!!!!!! I waited for 35 mins!!!!!!!!!! Then they told everyone to leave! Unreal!!!!!!!! Then the staff had the audacity to snicker and laugh about it. I’m beyond disgusted with this branch smh. Please don’t go here, you’ve been warned!

Went to this place two days ago. Got there at 10:45 as soon as they opened. The restaurant was FILTHY! The floors and tables were super dirty! How is a restaurant dirty as soon as they open? We were the first customers and I got a burrito with double chicken. The lady behind the counter literally gave me two half scoops and charged me for double. Not to mention, they did have fresh chicken cooking but the stuff they gave us looked like it had been from the previous day. The floods was super dry. I also got chips and queso and the queso was so thick with the crusty film on top as if it was old. They need to just shut this location down. It’s horrible for the money you pay.

I went to the same store three different times for the same exact thing they charged me $12.11 then the next time they charge me $14.27 and then they charged me $15.27 the third time so inconsistent in ripping off, and the service of the girl at the counter was absolutely atrocious. I would never go back to this restaurant again. In fact, I am a stockholder of chipotle and I will be selling my shares because they do not know how to run their organization 100% unacceptable

I want to rate this place a 0. Tonight 2/13 around 10:30 I came and got a chicken bowl. There was a short Spanish lady serving the chicken and rice. She gave me 2 big scoops of rice and tried to give me more rice I said no and she put it in the bowl anyways. Then I wanted chicken and she gave me half scoop of chicken I said I want more chicken then she tried to say “Oh so you want double scoop. Tried to charge me extra but she put HALF SCOOP OF CHICKEN IN MY BOWL. She needs to learn how to serve better. I’m a paying customer I shouldn’t be treated like this. Then she turned to her coworker and started saying rude stuff in Spanish. I looked at her disgustingly because I wasn’t being rude at all. She was. She is a short Spanish lady with burnet hair. In the picture you can see very little ch

Unfortunately, it was one of the worst Chipotle experiences I've ever had. Every single table was littered with debris. No napkins or utensils out--it looked like a disaster zone. Team members talking off to the side and out back, though, so it's not a staffing issue. It took just under 20 mins to get my food made for 2 ppl, and there was only 6 people ahead of me when I walked in (4 of them already at some point in the making process). Music was way too loud--couldn't hear the team members. They built custom soeakers into the walls, too, which I thought was a strange decision when your service relies on hearing people. They just slapped ingredients on there, so the burrito I got I was halfway into before I hit the meat. They put way too much cheese on it and next to no sauce even after