Chipotle Mexican Grill

Honestly I am a huge Chipotle fan and was so excited when this opened but this is one of the worst locations I’ve ever been to I have tried giving them multiple chances. I draw the line this last time. Hair was found in the food!!!!!! Food ice cold. Also they were out of things I paid for and when they made half of my order wrong they remade it and it wasn’t even my food it was a DoorDash order. Who ever owns this franchise do better!!! its bad.

This location Beyond any had the friendliest, happy, team focused staff. They were having fun with each other, they were helping each other. This is not an easy find with fast service options. I really felt so positive when I left there because of such a great experience with the staff. Plus I adore their guacamole.🫠

I have been coming to this chipotle for quite some time. I have never had any issues. The food was terrible this time. The lettice looked bad when the girl pulled it out of the container and yet I still ate it. The flavors were off and it was so messy, I literally threw my entire $20 meal away. In addition, I could NOT believe how I was treated. I ordered a soda. When I went to fill up my soda, the soda machine said that the ice machine was broken. I never would’ve bought a soda had I known that there was no ice. So I asked for a refund on my soda. I was very rudely met by the cashier explaining that there’s a note on the machine and she can’t refund me over ice. I explained that I understood that I didn’t want the soda anymore. I wanted a refund on the soda. Why would I want warm soda? I

This is probably the worst Chipotle I’ve ever been to. The food is mid, the soda is flat, and the staff could literally not care any less about you. All of the employees I encountered were carrying on conversations with their coworkers while serving and checking out my meal, and made me feel like I was intruding on their conversations. Two of the workers just blankly looked at me when I asked about the soda machine being flat, and I had to ask them again if there was any way to get a more carbonated beverage. One of them just went and got the same soda from the machine and said that “it had bubbles” and that’s all she could do. From reading past reviews, this is not the first time they’ve been told that the soda is flat. This seems like it should be an easy fix, but clearly the management

I was given the wrong order at the drive up window. I have a dairy allergy so the food I accidentally got was mostly inedible. I did eat small container of white rice and guacamole. It was a disaster also as it had 2 long black hairs in it! Uck. So disgusting. They did refund the cost of the meal but offered nothing for the inconvenience! Very disappointed.