Chipotle Mexican Grill

I really love Chipotle but whenever I'm unfortunate enough to be in this area this brand new store is already way underperforming I don't think they take any pride in their new hires they just put a warm body in there most of the employees smell like marijuana and they hardly ever say hello and lots of hollering and yelling and laughing as if they're not professionals at a professional job they never thin out their sour cream everything is built into a giant pyramid instead of distributor evenly along the burrito bowl so you may get four or five bites of nothing but sour cream! Also the entire service line is a wreck not after lunch rush or dinner rush all the time, they throw your food together so sloppy that there's sour cream on the outside of your burrito bolted and on the bottom so th

Just terrible. Out of nearly everything including chips, silverware, beans. All the meats were nearly empty. When asked if they had products they just replied no. When told they are out of silverware they just said thanks. I wish I had thought to take photos of the food The only chipotle worth going to is west Chester at this point.

Walked in at 8:10 this evening and they had all of the meat out from under the front windows and on the counters behind them, so my chicken and beans are literally ice cold. That HAS to be a health and safety issue………………!!!!!!! This new location is starting off on a weirdly wrong foot. I’ve had more than a few “weird” meals here. Including employees having really personal conversations loudly to each other, employees only rudely saying “NAME.” when someone comes in to pickup an order, a small child with no shoes on strapped to a dining chair watching a loud iPad while his caretaker worked the drive through window, the juices and lemonades never being filled, only spoons in the fork cups and no forks to be seen, it’s a bit odd. Finding good people to do good work can be difficult and afte

We just brought home a pickup order, 15 minutes after ordering. Even though, when he got there they were still putting together some of the items, everything was cold. Have to put every menu item we ordered in the microwave to warm them up. How does that even make sense?

Came in on Saturday January 3rd… One of the workers was struggling to wrap the guys burrito in front of me, so another person hopped in to do my order. They rushed the order and then the workers got confused over whose order was who’s. There was another lady in front of the guy in front of me who wasn’t even finished ordering. The people behind me got like 5+ bowls. Workers seemed very unorganized and all over the place. The worker at the register was told something about the order behind mine about charging extra. I ended up getting charged for extra meat when i didn’t get extra meat. Customer service did give me a coupon but I had to call them back because the coupon they promised me didn’t show up in my email until 30+ minutes later! Very ridiculous.