Chipotle Mexican Grill

Uncooked raw rice being served to customers. We contacted directly via link from the email as instructed, "so you can help us" but no corrective action has been taken and nobody has reached out to assist. You have not made this right and it sounds like multiple customers have experienced receiving raw food.

Verily, I give great praise unto this Chipotle, for the service was swift and most gracious. The attendants served me as though I were a guest of noble standing. The short-statured attendant did an excellent deed in helping me fashion my bowl with care and skill. Each ingredient was bestowed with patience and good will. I departed well fed and most pleased, and I shall surely return

This is the second (and last) time I’ve ordered food from this chipotle where the rice is completely crunchy and uncooked. Not to mention you can’t even reach anyone via phone which was the frustration the first time they messed up my order. The food is inedible and they never make it right so you’re just throwing your money away. If you want to be pissed, hungry and lose out on $30 bucks buying food that goes straight into the trash - I would highly recommend otherwise I’d suggest hitting the Qdoba instead. At least your food won’t be raw

Genuinely the most pathetic amount of protein I’ve ever gotten. Guy who made my food put a whisper of steak in the bowl. I also got a burrito and he did the same thing with the chicken. I asked for more chicken, and he put 3 extra little chunks in my burrito. Prepared the food with dirty hands too. Sour cream all over the foil of my burrito and salsa on the bottom of my bowl, got all over my hands and on my clothes when I sat down in the car. Terrible place, go to a different chipotle or go to Qdoba.

Done both take out and delivery from this location, the one in Okemos Michigan, always provides excellent food quality. They are always busy. The only default is when they get busy they don't have enough of the food prepared and long wait times to get restocked on veggies, rice, and meats. Had this happen multiple times.