Chipotle Mexican Grill

Absolutely disgusting. Not to be a Karen or anything but this was genuinely gross. The whole kitchen in the back was messy and so were the lines. The employees were the rudest. The lobby was the most disgusting part. Countless spills on the grounds and doesn’t look like it’s been swept in weeks. The drink station was gross and so were the tables, not a single one clean. I always walk into a chipotle with low expectations but this was bizarre.

This place is very hit or miss. The bowls are almost never full and staff are always rude. They are either out of ice, cups, silverware, or napkins. I would avoid if you can.

2 of my coworkers and myself ordered 3 burrito bowls. Both of my coworker ordered extra protien in their bowls and I did not. Either way all 3 bowls were super light and not full at all. Paying the extra almost $7.00 for extra protien to get this small amount of food is wild and very disappointing. Typically when we order our bowls are full and these are not even close.

Food was fine. This review is for the horrible staff that left a trainee to do way too much on his own. It had to be his first or 2nd day. He was so sweet. He clearly seemed a bit over his head. 3 of the cold sides were running out and he yelled he needed more. He was laughed at by 2 employees who then said “you’re supposed to get the cold ones on your own.” Him being a literal trainee had no idea. But he grabbed them. Whole this is happening another employee was literally making burritos for his friends. He jumped over my food to continue making his. The trainee was trying to get all the cold sides replaced and this guy is in the way making his friends burrito. He shouts to his friend “want cheese on it?” .. I was absolutely shocked. How do you not stop and help your brand new employee? T

I had a catering order scheduled for 6:00 pm on Friday, January 16 for a party starting at 6:30. It is less than a 10 drive so timing should have worked. I arrived at 5:50 and waited over 30 minutes past pickup time. The first box came out at 6:32 and the second at 6:36, making me late to my own event. I told the cashier I was there for catering at 5:55 pm, but no one followed up. I eventually had to stop another employee just to get a status update before the manager, Jackson, finally came out. She told me they had started my order and then abandoned it, and that they had two new grill staff on their third night. Jackson appeared to be doing most of the work herself. When I finally received the order, it looked noticeably different from other Chipotle catering orders I’ve had before. W