Chipotle Mexican Grill

Update: They told me to contact them. I just wasted the last 7 minutes on their site trying to. When you go to submit your complaint. An error message comes up. Which says To many submission request. Figures. SMH! Food took 15 minutes longer than it was supposed to be. The worst are these fast food places anymore. Take the word fast out of it. What is the use of ordering on the app. Then having to wait there 15 minutes after your pickup time. The place was empty. Less than an hour before closing. Yet, you have to wait for your food. Also, they did not have my Adobe ranch and gave me a substitute of something I did not want. Nor ordered. Smh

Asked staff directly if they were going to clean tables off since they were all dirty and we were going to eat in. She heard me ask and proceeded to ignore me and not help us out to clean the tables. Very disappointed with this visit.

I was in the area, so I stopped in to eat and let me just say from the second i stepped foot in this chipotle i noticed it was so clean. I orders and got my food very fast. They weren't out of anything. The customer service was perfect the staff is so friendly and helpful. I will definitely be recommending this location to everyone i know. The drive is definitely worth it all the way. Don't sleep on the moosic location. 5 stars through and though.

Just did an inperson order at the Moosic location at 4:00 pm on Sunday. I understand they were running low on food and had to restock before taking orders with a line of about 8-10 people behind me. But the service from Jacky the lady making my order was horrendous, she rolled her eyes at my friends and I walked in the door (a group of 4). Gave an attitude when talking to us and was just overall a terrible interaction. I’ve never made a review on anything but this interaction was disgusting and chipotle needs to do more with either hiring or training. Customer service can be a hard job and definitely not for everyone!

🌟🌟🌟½ “Good food, but could be cleaner” Stopped by Chipotle at The Shoppes at Montage Mountain for a quick bite. The food was what you’d expect — fresh ingredients, tasty bowls, and generous portions. The line moved at a decent pace, and it’s always nice being able to customize everything to your liking. What stood out: ✅ The food was flavorful and prepared well. ✅ Convenient location if you’re shopping or passing through. What could be better: ⚠️ The dining area could definitely use more attention — tables weren’t wiped down regularly, and the trash bins were a bit full during my visit. Overall, a solid stop if you’re craving Chipotle, but I hope they step up the cleanliness.