Chipotle Mexican Grill

Honestly just writing this review because I got home to realize they put sour cream over my whole bowl I made online order (I have dairy allergy) and then took 20 minutes trying to get refund through customer service and they only offered partial refund. I got home and had to go back out to get another dinner. I spend an embarrassing amount on chipotle a year and this is how I’m treated when an honest mistake is made? I get it’s an honest mistake but I should not have to pay for it…Just give me my $16+ back and I’d have let it go rather than try and offer me only a partial refund?

Thought I ordered a quesadilla, but apparently I ordered a tortilla ball with meat and cheese. Did not even slightly resemble a quesadilla unfortunately. Called corporate and they will send a gift card but it was barely edible as is. Very disappointing.

Not the worst experience, but far from great. The associate was super nice, but you would think going into the dinner rush they would have fresh stuff out. All the trays we half full or close to empty. Pretty sure shredded cheese is the easiest item to keep stocked, but she scrapped the tub to give me all that was there. Do better

Date 12/7/2015 Order#319 Time 5.50pm This place needs better management. Employees are always rude they need better training. As a customer we paid for our food we aspect better service and justtttt littleee respect. Especially the guys who put vegetables on customers food and the guy who ask for chips and drinks with your order he asked me 11 times when I make my food( there is only 1 lady behind me). If you can’t handle food business just shut down the business people of Milford will get better option. Please

Every time I come to any chipotle, the tables are never clean. The people are great. The food is great, but it’s sad that you have to ask to have a table cleaned off.