Chipotle Mexican Grill

Was reluctant to come back to this location today but I told my mom I would pick her up some tacos for lunch on the new year. I was overcharged for one of my tacos. I didn’t think it was a big deal but I just went back to just get it corrected anyway since I was still in my car. When I go back, I tell the super nice cashier that he just rung me up wrong. Then here comes the rude manager, a woman she says to him thinking I don’t hear oh well she got a lot of food anyways. I did not get a lot of food. I got two tacos and you’re allowed to choose as many toppings as you want and I got beans, rice onions with my meat, ma’am so then I tell this rude manager you know I heard you talking crap about me right in front of my face and she deflects saying oh she was just talking about how the new empl

It’s a very simple concept. If you don’t like your job get a new one. I was ignored while simply trying to pickup my scheduled order. Not one. Not two but three people looked my way and kept working. One actually had the audacity to pull out his phone while I was standing there. Sorry you’re having a rough night fellas but don’t take it out on customers.

I visited this location today, 11/1. The SERVICE is receiving 5 stars only because of Evelyn Rosario. I didn’t catch the other employee’s name, but I wish I had her attitude left a lot to be desired. If you’re out of all the protein, it’s best to notify the cook when food is running low. That way, when customers arrive, you can politely let them know that more is being prepared, rather than saying the cook “has other things to do” and hasn’t gotten to it yet. That kind of response makes a poor impression and would have earned only 1 star. Thankfully, Evelyn stepped in and made sure I received what I came for. She ensured everything was fresh, was very polite, professional, and truly understands great customer service. Evelyn, thank you! I truly appreciate your excellent service and you

Been going to this location for 3 years and it’s been good but as of recent months the staff from 10:45am - 3 pm tends to burn the chicken leaving it overly cooked and dry and when having low amounts they will give you scarps that’s unfair especially when you ask for more they say “ we have nomore “ when they do by delivery station. Please improve the food training and customer service.

The only Chipotle that serves half portions of choosen meat for full price! Nowhere did I see a 50% off sign, so when I confronted the lady manager she instructed the guy serving to give me a little more...which was a meager two little pieces of chicken...reading the reviews I am not the only one complaining about the very disproportionate food 'rations'.