Chipotle Mexican Grill

I had a hard time rating the service this low, but I felt I had to for several reasons. First, let me say the gal waiting on and preparing the food, AND ringing up customers was working her tush off. My only issue is that between the cash register and dishing up the next order, she used hand sanitizer instead of properly washing her hands. She did get fresh gloves, however that is not code. I understand she was rushed, but food safety short cuts is a no from me. Two guys were behind her and looked like they were prepping some bins of food for the line. They moved like snails. They looked several times at those of us in line and still moved like snails, taking something to the fridge moving something to the counter, etc. The gal asked them quietly 'are you gonna help me out' or something cl

Wonderfully clean unlike many locations. Staff was very polite. The steak and chicken were cooked perfectly I hate when it doesn't have flavor or is dry as hell.. they do a great job here.

This is why you guys have a 2.9 rating out of all the chipotle’s that is freaking crazy. I get a burrito. It’s 13 Dollars and it’s maybe 4 1/2 inches tall and barely filled up at all… I mean, I used to get two meals out of these burritos and I can’t even get full off of one that’s nuts

I got a pick up order and I’m extremely disappointed. I got a veggie bowl and asked for extra vegetables on it but got none at all. I also asked for napkins and utensils and there were none in my bag. The burrito we ordered was extremely small. Usually Chipotle burritos are huge and that’s what makes them worth the price. Maybe it’s cause they just opened. Either way this order was a complete rip off.

Ordered catering for 15 for a company party. 2/3 lettuce containers were rotten, chips were stale, and I was given 12 6" tortillas for the 15 people. Had to go back to trade out chips. Didn't realize lettuce was bad until we started eating. Portions of food were enough to serve everyone taco salads. Frustrating to pay quite a bit of money and get rotten food and salads. I could have got 20 Tony's burritos for that much...