Chipotle Mexican Grill

I don’t typically leave reviews but I’m disappointed in my order-ahead experience at the Lake Wylie Chipotle. Very small portions. It doesn’t fill the bowl and the protein portion isn’t even a full scoop. I would definitely order in person at this location to make sure you know what to expect when you open your bowl.

Went in for lunch today after seeing the advertised Carne Asada Bowl, which was shown as medium rare. Looked like the meat was fresh What I received did not match the limited-time item at all. The meat was well done and hard to chew. The chips were extremely stale as well. I’d rather go to Moe’s—their chips are free and fresh, and the meat is much better. First time, rather disappointing.

Place was clean, our online order was ready on time, and the food was delicious! I’ve been to a few Chipotles in the area during their opening week (big fan of the chain) and this one was by far the best. They were moving orders on a very busy Friday evening like it’s been open for years. Everything seemed very well organized. Kudos to the whole staff, but especially the guy handling online orders tonight. I didn’t catch his name, but he was so attentive to everyone and hand-delivered each person their order if they were waiting. Great experience, we will absolutely be back!

We will not be back. Every table was dirty. Trash cans were overflowing into the floor. No napkins. Employees behind the counter were chatting it up with no regard to the state of the dining room. Food was average at best. Extremely disappointing meal. Not sure I have been in to a restaurant that nasty.

Absolutely amazing first-day experience! I ordered online and everything was perfect my food was hot, fresh, and ready right on time. The order was 100% accurate, which I really appreciate. When I stopped in to pick it up, the staff was super friendly and welcoming. You could tell they were excited to be open and really cared about giving great service.