Chipotle Mexican Grill

Kentwood, MI · Mexican restaurant

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Kentwood
#24
of 66 restaurants
City Percentile
22%
rating percentile
Address
Chipotle Mexican Grill, 3610 28th St SE, Kentwood, MI 49512
Phone
(616) 885-1520
Website
locations.chipotle.com/mi/kentwood/3610-28th-st-se?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1043
Status
Open · Closes 11 PM

Chipotle Mexican Grill is a restaurant located in Kentwood, MI. It is one of 66 restaurants listed in Kentwood. Its 3.5-star rating is slightly below the Kentwood city average of 4.0 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Grand Rapids Woodland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked,... More

Hours

Saturday10 AM–11 PM
Sunday10 AM–11 PM
Monday10 AM–11 PM
Tuesday10 AM–11 PM
Wednesday10 AM–11 PM
Thursday10 AM–11 PM
Friday10 AM–11 PM

Customer Reviews

★★★★★ 5.0 bambo summers · Mar 2026

I’ve had to start ordering chipotle recently as it’s the only thing that follows my cholesterol diet and let me just say when I get this food it feels like a cheat day. My food comes out PHENOMENAL every time, the workers are very hard workers and are always so kind when my fiance goes to pick up my food. I tried the burrito instead of the bowl for the first time today and was BLOWN AWAY by how big it is!

★★★★★ 5.0 Aaron Lehrman · Jan 2026

- Chicken and Rice Bowl: A bit spicy for my son (maybe the queso blanco?), but delicious and great quality. - Service: Quick and VERY cheerful. - Atmosphere: It was a bit messy and dirty, but there were a lot of people. Our table was clean, though. - Conclusion: If you want fast and healthy, I’d recommend it. Visited on a Saturday just before 2pm. It was busy.

★☆☆☆☆ 1.0 MikeMay · Jan 2026

Stood in line for close to 30 min only to find out that they have no steak, no chicken, and no queso. All while there are 5 people standing and talking in the back. Then I get to the counter to pay and there is a sign that says exact change only, I stood in line for 30 min and saw 3 people get change back in cash so I assume that the sign is not enforced currently. I hand a $20 bill to pay and they don’t have change for it (my luck). So a short guy with long black hair in the back says to the cashier in front of me that there are 2 signs in front of my face and I should have known better. By far the worst chipotle I’ve been to yet, it’s actually pathetic how poorly managed this location is. Maybe put signs in the line that say “we may be out of ingredients because we don’t prepare properl

★★☆☆☆ 2.0 Tan Mexican · Jan 2026

Usually pretty good but don’t order online unless you want to be skimped on. Bowl only had like 3 pieces of chicken. :(

★☆☆☆☆ 1.0 Samuel Stroth · Dec 2025

I've gone to this location a good handful of times in the past month or two. Every single time the white rice has had no cilantro at all. I've ordered a few quesadillas as well, since they're my favorite thing on the menu (and for some reason you have to order that on the app which is stupid), and every single time they cut it wrong (supposed to be a diagonal cut), and SKIMP on the meat and cheese, to the point that there's more tortilla than meat, and it's on the dry side as well. This is the only location where I have these problems since I work in other parts of the state and have been to several locations and they're all far better than this one. The problems are so consistent that I'm starting to think management is the issue. Also they have a shelf for mobile orders but for some reas

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Healthy Options

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.