Chipotle Mexican Grill

Stopped by the Hoboken Chipotle and had a great experience! The service was top-tier—the staff was incredibly fast and friendly despite the rush. The atmosphere is cleaner and more organized than most locations I’ve been to. The food was solid and hit the spot, though I’ve had slightly fresher chips elsewhere. Still, the overall experience was 5 stars thanks to the team!

As a delivery driver, I’m sharing my experience with Chipotle Mexican Grill. They treat customers very well, but not delivery drivers the same way. Once you pick up an order, they often call you loudly to confirm it again, even if you already did. I understand that some drivers might eat or steal customers’ food, but not all of us are like that. Other restaurants treat delivery drivers with more respect.

Went in this past Friday night and they were obviously in the middle of a rush. That said you'd think, with that kind of turnover, the food being served would be hot and fresh. But, sadly, no it was not...cold, clumpy rice and cold black beans. The quesadilla was tasty but the chips were oily. Oddly, the chips were 2 different shades of done...sometimes the same chip. My friend agreed they really weren't appealing or edible. I've been to other Chipotle locations and this was the first where the chips were so bad. Luckily, I used the guac on the quesadilla. Also, the trash was overflowing so badly, it was spilling out on the floor. We had to leave our garbage on top of the receptacle. I wouldn't really recommend this location in Hoboken at all.

I made an Uber eats delivery order around 3pm today. There were not one, but two bugs in my order. I threw it out and it begs the question of food safety and quality issues. What else is lurking in my burrito bowl?

Waited 35 minutes for our online order that was placed 25 minutes in advance. The store was empty except for online orders because only one individual was working on them as the other workers starting cleaning up to close. A complete joke! We get our food and it’s all messed up. Missing most topping including protein and the portions were tiny for chipotle. Also paid for guacamole but not was given. Not the first time I’ve had problems here but definitely the worst experience. Also can’t get ahold of anyone in the store for a refund so now I’m stuck with this nonsense