Chipotle Mexican Grill

I'm currently sitting in this location because honestly, I'm starving. However, I honestly don't know how this location has this much traffic. It is absolutely filthy. The ladies room is disgusting. You can see in the image, and so are the dining room floors other than just what's pictured. The only tables that are clean are the ones that are occupied the rest of the unoccupied tables are disgusting and haven't been wiped. The drink area is filled with straw wrappers Etc. No bags in the rusted barrel being used as a garbage can, that sits by the fountain drink/utensil area. It is 12:55 and they are currently not busy enough to not clean up this location. I have been actively watching one of the employees rub his face constantly and I just witnessed the same gentleman (pictured with glasses

We ordered double chicken and double rice in a bowl. The food had about 10 small pieces of chicken. Rice didn’t even fill the bottom of the bowl. We will go to a different location from now on.

My order was estimated to be ready at 8pm. Half the workers were standing around doing nothing or walking around the dining room on the phone. Staff just ignored the line of people waiting for mobile orders. After half an hour my food finally comes out only for me to get home to a bowl that’s not even full.

The manager with the skull tattoo on his forearm is a really nice, welcoming and friendly guy!!! Always makes me want to come back, chipotle is lucky to have him, hope they pay him well 👍👍👍

I have gone to this location since 2009. I know the general reaction in this day and age is that ‘everything has gone downhill’ But this is spectacularly bad. I LOVE chipotle. I go sometimes multiple times a week. When I was in middle school I used to ride my bike to this location. Sure, things have endured enshittification in general, but I have been to other chipotles in the country. Even within the last few weeks. This location doesn’t care about anything, cleanliness, quality or customer service. It needs new management. The floors are nasty, they clearly don’t care at ALL about the food and look like they just rolled off some bender. Chipotle please fix this. I know your other restaurants aren’t like this.