Chipotle Mexican Grill

Crazy experience!!! If you double charge a person for guacamole and they bring it to your attention after you JUST MADE THE BOWL, don’t belittle your customers like they’re lying!! You made a mistake, not me, I don’t usually check my receipt but I’m glad I did! Never again at this location. Just rude and condescending. Anyways CHECK YOUR RECEIPT. I won’t be back. Oh and my brown rice isn’t cooked all the way through. Disappointing.

Gives super small portions. Employees on the line were super rude as well. 2 stars for cleanliness and the food still tasted good.

I complained about this location about 3 years ago for disgusting service from the cashier dude who used to work there along with his childish co- workers, one of them who stayed visibly high. I started coming back start of the year since the triple seven location just kept getting worse and worse with portion sizes food quality and customer service, so coming back here a few times in january things seem like they’ve gotten a little better. I see that the staff was changed out which I was assuming was a plus, but unfortunately yesterday I came in for lunch and they had a different staff where I had to repeat things 2 to 3 times for them to understand anything. But anyway, I was approaching the cashier, a young Hispanic male they have working as cashier was extremely rude. Same behavior as

On August 11th, around 5:46 PM, I visited your Chipotle located at 22000 Dulles Retail Plaza, Ashburn, VA to purchase dinner. I was greeted by an employee who initially seemed pleasant. I placed my order: white rice, double chicken, corn, cheese, and lettuce. She made the bowl perfect. When I got to the next server NOt the cashier, I requested three salad dressings, clearly stating that I was willing to pay for the extra. Maria (whose photo is attached) immediately responded, “No.” When I reiterated that I was willing to pay for the additional dressing, she raised her voice and said, “No, that’s not allowed.” I asked how that could be the case if I was offering to purchase it, and she replied, “Not at this location.” As a former Chipotle employee and frequent customer, I am familiar with

This chipotle is consistently stingy with protein proportions. I’ve had a lot of chipotles. The management may be at fault here instructing the employees. They will scoop meat and then either shake some off the spoon or deliberately push some off the spoon.