Chipotle Mexican Grill

A Disappointing Experience at Chipotle During a recent visit to Chipotle, my mom and I encountered a notably disappointing experience. From the moment we approached the counter, the service was lackluster. The workers seemed uninterested and, at times, even gave off a dismissive attitude. This lack of courtesy was off-putting and set a negative tone for the entire visit. To make matters worse, the portions were incredibly minimal. Despite paying a substantial amount—$40 in total—we received far less than what we expected. The amount of meat and other ingredients were barely adequate, leaving our meals looking sparse and unsatisfying. Finally, the quality of the food itself was disappointing. The flavors were lacking, and the meal didn’t meet the standard we’ve come to expect from Chipot

Go to Bajas! We walked in at 7pm to every table being filthy and the trash cans overflowing. Figured they were short staffed so gave the food a chance. At least 50% of the food options were empty - no chicken, no fajita veggies, no guacamole. I asked for chicken and the server looked at the “cook” and he said. No. And shrugged his shoulders like he couldn’t care less. My bowl was literally half full due to not having half the ingredients available. Something to note is that they were not short staffed. Far from it. A lot of staff just standing around while the restaurant was filthy and trash overflowed. If you own this franchise I strongly suggest taking a good look at your business before you don’t have one!

Now I am not one to complain as I work in retail customer service as management and understand that things happen and mistakes are made but when I ordered a bowl online for pick-up I go home to find out that my bowl had two filled tortillas (in a bowl) with the completely wrong items and with only 2 correct items. It looks like someone was eating it and then put it in my to-go bag or messed up and just went with it without fixing it. Very disappointed in the lack of attention to orders. I have never been impressed or 100% happy with the service I receive but my order has never been wrong like this. I will just have to go 15 minutes out of the way to go to a different location. I honestly wonder who manages this place, because obviously with the other reviews I’m reading they need to be rep

Absolutely getting disgusted with this place. They give out the most tiniest portions EVER. and when you ask for a little bit more they charge you extra!!! Your not giving out the right amount in the first place. And the sauces they don't even give enough of that they are ripping people off. I don't get how this place is still in business with how they operate this location. Time for a new team there, they are screwing way to many people over and they are absolutely absolutely rude !! and it needs to be fixed. Sooner or later they will lose way to much money. They lost me and my husband we will now be going to another location. Our food was definitely not worth the 35$ we just about spent. Absolutely disgusted with what they charged us.

I have never in my life written a review because it’s too much work and because I’ve worked in customer service and understand how difficult it is. But this place is just unbelievable. It’s run by a bunch of teenagers in their phones that have no initiative or desire to work. The place was a dump, the utensils and napkins were empty and they were on their phones while there was no line. Multiple times it has ran out of white rice nowhere near closing time. They had no interest or desire in planning ahead. I feel like a boomer for saying “back in my day” but when we were younger and working, if we noticed something was running low, we planned ahead and started making it. They just look at you with a blank stare with no care. The last straw for me was when I was getting a burrito, the girl l