Chipotle Mexican Grill

Judging by all the reviews the responsibility I would say should be on the district manager. Not only are you letting down the community but your employer. This is the worst chipotle I’ve ever been to. The slowest service, can’t blame the guy at the counter doing his job as he had several other associates chit chatting in the back not helping. The whole store is a mess! Dishes pilling up, trash stacked Do better chipotle this is embarrassing!

TERRIBLE. Ordered online for pickup before work and this is what I received. The bowl was barely half full, almost entirely sour cream, with hardly any black beans or substance at all. It honestly looks like a joke. Portions were completely off and it felt rushed and careless. For the price Chipotle charges, this is unacceptable. If you’re ordering online here, be prepared for wildly inconsistent portions and disappointing quality.

There was literally soap in my food. I ordered on the app, so I used the chat bot to try to get a refund. Got the message "we'll let management know," so I went back to the restaurant to ask for a refund and they told me to call 1-800-CHIPOTLE. They demonstrated very little care, and punted me to corporate immediately. Corporate tried to give me three free meals, and I told them I was not interested in eating at Chipotle for a very long time and that I just needed a refund. They obliged when I said that. Don't visit this Chipotle. Save yourself the trouble.

Don't do a mobile order, you will not get what you pay for. This is 1 of 5 bowls that we got that were only 1/4 full. Although it looks like this store does not care about reviews... Go elsewhere

The worst! I love Chipotle and have never had a burrito made so skimpy! My burritos have always been the size of a car battery! Not at this location! I ordered on the app and ordered a 2 burritos and chips with queso. Well the burritos looked like egg roles and the chips bag was 1/4 full. I would guess this is either the work of the franchise owner or Manager, both whom need an education on what every other Chipotle franchise is doing. Mabe go am order at one of the other Chipotle’s and see what you get for your money! The staff at the drive thru window were less than friendly and condescending as well. This will be the 1 and only time I visit this rip off shop.