Chipotle Mexican Grill

This was by far the dirtiest Chipotle restaurant I have ever seen. I don't understand why management isn't doing anything about it after so many bad reviews about hygiene at this location. It was so dirty there and the people were so unfriendly. When I arrived, ALL the tables were dirty and covered in food scraps. When I asked nicely if they could clean the tables because I wanted to eat there, the employee just said “We don't have any cleaning supplies. The tables are only cleaned once a day, so please take 10-20 napkins and spread them out on the table.” Once and never again here!

During our visit, we noticed homeless were allowed to come inside and repeatedly take free drinks. This created an uncomfortable and unsanitary environment for other customers. We were trying to enjoy our meal but felt uneasy with someone continuously roaming around us and the restaurant grabbing drinks. I hope management can find a way to ensuring a clean, comfortable space for paying guests.

The food was good but the service was horrendous. The line was at the door, and there was only one person helping serve the food when there were three other people in the back. I’ve never been at a slower chipotle.

On a Sunday night this place was empty at 7:00. They were out of multiple meats. The workers were just standing around doing very little. Ice, napkins, all special drinks and most fountain drinks were all out. Tables dirty and the works were rude when we simply asked them to clean a table and fix the coke dispenser.

I visited the restaurant at midday, and it was very crowded. It took approximately thirty minutes before I was able to place my order and receive it to go. What stood out the most was that, from the moment I walked in, it felt as though I had stepped into a fryer. The ventilation is extremely poor, and I left with a strong fried smell on my clothes and my eyes stinging. This issue truly needs improvement, as it is likely unhealthy and makes the restaurant a much less appealing option, even though the food and the location are very good.