Chipotle Mexican Grill

Aurora, OH · Mexican restaurant

Rating
2.3/5
★★☆☆☆ 2.3
Reviews
20
Rank in Aurora
#19
of 37 restaurants
City Percentile
6%
rating percentile
Address
Chipotle Mexican Grill, 7020 Aurora Rd, Aurora, OH 44202
Phone
(330) 562-0452
Website
locations.chipotle.com/oh/aurora/7020-aurora-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=3725
Status
Closed · Opens 10:45 AM

Chipotle Mexican Grill is a restaurant located in Aurora, OH. It is one of 37 restaurants listed in Aurora. Its 2.3-star rating is slightly below the Aurora city average of 4.2 stars. It ranks #19 of 37 restaurants in Aurora. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle Aurora OH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Jonn Irving · Dec 2025

Very disappointing experience, especially since this is the closest Chipotle to us. The guacamole is consistently way too salty. We’ve ordered it multiple times hoping it was a one-off, but it’s been the same every time. Order accuracy is also a recurring issue. Ingredients are often wrong or missing, and more times than not something is forgotten entirely, like chips or guac, even when it’s clearly listed on the order. We just moved here, and the Chipotle we came from did an excellent job, so this has been a frustrating change. It’s even more disappointing given that there isn’t another Chipotle nearby to choose from. Really hoping this location improves consistency and attention to detail. If you want, I can make it shorter, more blunt, or more constructive depending on the tone you’

★☆☆☆☆ 1.0 Scott Murray · Jan 2026

Pathetic. Ordered a burrito bowl without rice. I thought there might be more lettuce because of the lack of rice, but no. The bowl wasn’t even half full. The barbacoa was cold and the chips we ordered with the quesadillas were not added to the bag. This place is the worst chipotle I’ve ever been to. Everybody should be fired.

★☆☆☆☆ 1.0 Christian Adomaites · Dec 2025

This morning i ordered two large queso’s from this location. the color was very off, it was thick and clumpy, and just looked spoiled. i was quite disappointed by this, and i am hoping for a better experience for myself and others in the future.

★☆☆☆☆ 1.0 Jessica DiBacco · Oct 2025

Just shut it down at this point. Ordered through the app in the parking lot because they don’t have staff. Food was like 1/4 of a regular portion, cold, stale, chips burnt and disgustingly salty. Picture is before I even took a bite. Corporate should put them out of their misery. Complained on the app and they gave me a free drink. I’m done.

★☆☆☆☆ 1.0 Hannah Conklin · Feb 2026

I never leave reviews or complain about my food—I usually just suck it up and eat it. But this experience was really disappointing. I ordered through the app and didn’t realize until I got home (about 15 minutes away) that my bowl was barely a quarter full. There were only a couple pieces of chicken, and the “beans” were basically just sauce—there wasn’t a single actual bean in the bowl. I’m pregnant and was extremely hungry, so realizing I didn’t even get a proper portion was upsetting. I did drive back and they fixed it, but the fact that I had to make a second trip is the issue. What’s even more frustrating is seeing so many other negative reviews mentioning the exact same problem, yet nothing seems to be getting corrected. I’ve never had an issue like this at a Chipotle before, which

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.