Chipotle Mexican Grill

My family loves Chipotle; it's our favorite fast-food restaurant because of the great price, quality, flavor, and healthiness. This visit was no exception. The workers were the fastest we have ever seen, and they were incredibly helpful, happy, and polite. They moved with such speed that I'm convinced they're faster than a politician changing their mind. While parking can be a bit tricky, the unique interior is a fun change of pace. The only real downside is that my wallet can't keep up with our cravings. Overall, we absolutely love this place.

This Chipotle is absolutely awful. The staff are extremely unfriendly - they don’t listen to a word you say and then blame you for them screwing up? They are very rude 90% of the time my friend or myself have been there. The food is ALWAYS under portioned, and they won’t fix it even if you ask them. And that IF they have it ready/in stock. My order today: 12/17/25 ran me $20 and was “double steak, double rice, large bag of chips, side of guac” and this is what I received. PLEASE. save yourself money and just get it from Ankeny.

This is the laziest, most disgusting bowl i’ve ever seen. I am outraged at the terrible service provided in making this bowl. I will never be showing up to such an embarrassing establishment again. The worker who did this needs to be fired. They put a slice of cheese in my bowl… like what? Who are you hiring? Update: Even after complaining to the restaurant nothing was done to compensate this. Chipotles official instagram account had to message me and give me a free meal after I posted this just for me to get any justice over this monstrosity.

Disappointing the last few times we’ve ordered food from here. Consistently cold and sparse ingredients (photos of one of the high protein chicken tacos).

food is delicious and restaurant was clean, as well as staff nice but my gosh. my bowl was so small and for $13!!!????? i get a steak bowl with queso, and to start, the employee did ONE scoop of rice and then just flattened out across the bottom of the bowl. then did 2 half scoops of beans, a very VERY tiny scoop of steak, i literally only had probally 8 pieces of steak. (that’s being generous). and then queso for an extra $1.50 i got about 15 cents worth of queso. the employee didn’t even do one full scoop. very good food but portioning is horrible. if you’re gonna cut portions, maybe the price of my bowl should also reflect it.