Chinese Tropical Restaurant

Tried Chinese Tropical Restaurant for a to go order. Service was slow and the interaction felt a little awkward. The guy took part of our order, disappeared for a few minutes, then came back to finish. He did not write anything down and gave us a generic receipt that did not list what we ordered, which was a bit concerning. We waited about 40 minutes for the food. Definitely a hole in the wall type experience. That said, once we finally got the food, everything was there and it was good. No missing items, no mistakes. The food quality saved the visit. Overall, I would rate it a solid 3 out of 5. Not great service, but decent food. If you go in knowing what to expect, you will probably be fine.

I ordered the Mandarin chicken, potstickers, moo goo gai pan, and the steak "burrito." All were decent, but definitely lacked seasoning. The steak burrito wasn't a burrito at all, it was some kind of sandwich. Which is fine but it should have been labeled correctly. I did like their large quantities.

Ordered through Doordash. Food was on time and hot. Everything was fresh and nicely proportioned. It tasted good as well.

Just left here at 2 and it’s 2:35am. I ordered a wing plate with pork fried rice. General Tso plate with beef fried rice. It was $28 and some change which is more than I was trying to spend but when I tell you this place doesn’t owe me a thing. Nothing Nathanial! Everything was cooked to order and fried to perfection. They don’t speak English in there they know what’s on the menu the prices and how to cook for sure. Food definitely worth the price with enormous portions.

I’m leaving a one star review because they lack customer service and problem solving skills. I placed an order through their website and when my boyfriend went to pick it up by the expected time it wasn’t ready. The staff decided to cook all the orders placed within the restaurant and left ours for last. Food was expected to be ready for pick up at 9:52 pm and he is finally on his way back home 10:59 pm. Although the food isn’t here & at this point the food can be 10/10 and I’m still leaving a one star review and not trying them again. I have 12+ years experience of restaurant business the solution is actually getting the order out ASAP not an hour later after everyone else’s order that was placed after a to go order.