China King

I just went got some Hot & Sour Soup and I usually get it but Today I have to give a big Thank You to the chef he did his thang Today ❤️❤️❤️👍🏽

In my experience the few times I’ve been to the China King in Gramercy they don’t speak if you are a person of color, they act like you are not there until you are ready to order. In my opinion Customer Service is a BIG part of having a GREAT business and they are not giving that. When I told the young lady about her greeting people when they come in she looked at me like she didn’t know what I was saying and the guy came from the back and stated she was on the phone, my response was “no she was not on the phone, she just didn’t greet us and this is not the first time.” What businesses don’t understand is how you treat your customers is a reflection on you as a person.

Barely anything on the buffet but you get charge for the buffet. Stay for about an hour and towards the end stuff start to get refilled. But get charge for a full buffet THAT THEY DIDN'T HAVE! They was too focus on to go orders instead of refilling the buffet! Never going back again that’s ridiculous. And instead of saying sorry you get a misunderstood person tell you that you pay for what you eat but all you ate was the damn noodles and rice and a few old pieces of chicken they had as strips. AND ASK MANY TIMES ABOUT IT BEING REFILLED AND GOT JUST AN “OKAY”. I wish I would have taken photos since he kept asking where it’s empty at, bring yourself around the register and you will see the empty container with damn crumbs in it

Ordered shrimp fried rice no onions. Opened it. Had onions. Told the cashier guy. He said I didn't say that and closed the window. Get home barely any shrimp in it. This has happened 3 times.

Saturday, February 3rd was my second time visiting this place. The first time I was only there briefly picking up a friend's order for him. So my interaction with the cashier was at a minimum. However, my visit on Saturday was horrible. I did not place a to-go order because it was only for me. So I had time to waste. The gentleman taking the order was very rude, his customer service sucked. He seemed to be in a rush and had no entrance in waiting on me. I know I ordered cheese shrimp, but somehow he heard cheese chicken. I wasn't even a receipt until after I had gotten my food or I would have seen it before. I am new to the area, and I am trying to feel my way around the town. But this is a place I will not visit again. The food was not great at all. They had a buffet that looked as tho th