Chili's Grill & Bar

Hadn't been in such a long time. Server Cateria is worth the visit. Food fresh & hot. Greatest server around. The smile constantly was appreciated. Such a pleasant visit.

I had an amazing experience at Chili’s Grill & Bar in Zachary ! From the moment I walked in, the staff made me feel welcome and taken care of. Our server was friendly, attentive, and made sure everything was perfect throughout the entire meal. The food came out hot and fresh, and our drinks were always refilled on time without us even having to ask. You can really tell the team here cares about their customers and providing great service. I will definitely be coming back and recommending this location to others!

The last few visits were awesome. But tonight we didn't get a chance to eat. It was a little busy and we were expecting a little wait. We were seated immediately which was great. But as we waited to be greeted by our waitress which never came two other groups walked an they were greeted immediately by their waitress. So we waited another five minutes and no one came so we left. Very disappointed cause I had a taste for Chilis

Walked in to try this place and apparently entered a self-guided tour. No hostess, no staff, no sign, no clue. We stood there for a bit wondering if we were supposed to seat ourselves, summon someone, or just unlock a new level of patience. Sadly couldn’t review the food since we never made it past the front entrance. Hopefully the service inside is more present than the welcome was.

⭐️ One Star Review: Terrible experience at the Chili’s in Zachary. We waited over 15 minutes and not a single person came to our table with the exception of the hostess to seat us (which was very timely) but after that? Not even a waitress or waiter for water. The restaurant wasn’t even that busy, and the service was completely nonexistent for us.. We finally just got up and left. I’ve been in food service most of my career and thought that I needed to go speak to the manager just to inform her so that she can maybe make improvements for the restaurant. After having a very brief conversation with her, I definitely won’t be coming back. There is an evident lack of management experience, and I don’t expect to see any changes. We would’ve spent somewhere in the neighborhood of around $60. Th