Chili's Grill & Bar

This place felt sticky and dirty the second I walked in. Table and menus were dirty. My burger was dry and had no flavor. The ceiling is filthy along with the air conditioner ducts, I took pictures to prove it. Overhead a waitress tell a customer she would do something for her even though it wasn't allowed. Management was standing at the bar laughing at people outside the business,very unprofessional. I travel all the time and eat out daily, this is by far one of the worst restaurant environments I've been in.

I'm only giving 1 star because I have to. We dined in, 5 top. Ordered drinks and an appetizer to start. We didn't get our drinks for 45 minutes and received our appetizer about an hour later. We asked for limes for our drinks from the bartender and our server and never received them until our neighboring table overheard us asking again and ordered them through their waiter which they received within 10 seconds. My husband's steak was not cooked as ordered, die to the wait for everything (not a full house) he decided not to send it back due to having to wait another hour to get it. My 5 year old son refused to eat his grilled cheese as it was not even melted. Just two slices of cheese slapped onto hot bread. The shrimp for my shrimp tacos were not cooked all the way and I took all my shrimp

My friend wanted to eat here so we decided to order the two for $25. It was a lot of food! We ordered the loaded fries, a rib and steak dinner, and the skillet chocolate chip cookie. I enjoyed my steak; it was cooked how I like it. However, I was disappointed with the asparagus I ordered. They didn't snap off the inedible woody ends off the asparagus which is cooking 101. Other than that we enjoyed our meal, and we had a really nice waitress.

It took awhile before we were even acknowledged/seated. We were there for an hour before we even received our food and we ordered 2 burgers! There were only a few tables, not busy at all! Below was the avocado on my burger. What a joke. The only reason I gave 2 stars is because our waitress was amazing!

Even walking in late, Alex P. Made the day with her incredible personality! Fast, friendly and a great meal with friends.