Chili's Grill & Bar

Norfolk, VA · Restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Norfolk
#462
of 773 restaurants
City Percentile
33%
rating percentile
Address
Chili's Grill & Bar, 9226 Mall Dr Building CD-14, Norfolk, VA 23511
Phone
(757) 440-6900
Website
www.chilis.com/locations?utm_source=google&utm_medium=local&utm_campaign=Chilis
Status
Closed · Opens 11 AM

Chili's Grill & Bar is a restaurant located in Norfolk, VA. It is one of 773 restaurants listed in Norfolk. Its 3.9-star rating is slightly below the Norfolk city average of 4.1 stars. There are 10 photos associated with this location.

About Chili's Grill & Bar

Established in 1975, Chili’s Grill & Bar brings bold flavors and American favorites to Norfolk, featuring sizzling fajitas, margaritas, burgers, ribs, and chicken crispers. Stop by for your lunch favorites, drinks and appetizers, or enjoy a hearty... More

Hours

Saturday11 AM–10 PM

Customer Reviews

★★★★★ 5.0 Zarielle (ZariTravelEats Yelp Elite) · Dec 2025

Went here Sunday, a little after 6 pm. No wait to be seated and the restaurant wasn’t very packed at all. Waitress was attentive and friendly. Decided to try their Chicken bacon ranch nachos (6/10) the cheese was overcooked and congealed; not fresh and melty at all. Really didn’t care for the flavors as “nachos”; was overall lacking. Had an order of mozzarella sticks for the table (8/10), maybe the batter was off or something, but they didn’t taste too great like they usually do, to me. For drinks, I tried the two wicked themed margaritas (10/10) I loved the flavors of both drinks; they both come with super cute drink stirrers also! Total $32 spent on my food and drinks. I’d return to this location in the future. My overall rate for experience : 8.6/10

★★☆☆☆ 2.0 Jackie · Feb 2026

I’ve come here a few times and had no issues outside of my ribs having absolutely no meat on them. But this time i ordered a medium steak and received a rare steak. Not only was it rare but it was extremely hard to cut into because i wasn’t actually cutting into meat that was eatable. Won’t be ordering steak from here again. Nastiest steak I’ve ever had

★★★★☆ 4.0 Nafisa Tabassum · Aug 2025

Visited chili's 🌶 for the first time. Always wanted to try the mozzarella sticks here. Ordered tripple dipper with mozzarella sticks, burger bites and spinach egg roll. Mozzarella sticks with the best cheese pull. Burger bites n spinach egg rolls are quite good as well. Every item came in 2 pieces. So, 2 people can share. Also, we ordered the smash burger that comes with fries 🍟 salsa n chips and a drink. Its okayish I would say. Overall had a good experience here.

★☆☆☆☆ 1.0 Brooke Shaw · Feb 2026

My friend and I visited for Valentine’s Day. It was very crowded, so we decided to order takeout and were told to place our order at the bar. Unfortunately, the bartender completely ignored us. We stood there waiting, hoping either the bartender or a waitress would acknowledge us, but no one did. This was our first time visiting, and the experience was disappointing. As college students, it made us wonder if we were overlooked because of our age. Regardless, every customer should be treated with respect and acknowledged in a timely manner. Management really needs to address this issue to ensure better customer service in the future.

★★☆☆☆ 2.0 Aaron Roland · Jan 2026

The Waitress was fine, everything else was awful. Hostess couldn't look through a glass door and wave to let us know a table was ready but everyone who walked in 20 minutes after us got sat immediately (she apparently texted us but never got anything). Almost all of the food tasted like dishwater which is weird considering they didn't even have clean silverware (was given plastic). The only thing that didn't taste like dishwater was the texas cheese fries and they tasted like dog food. Do not waste your time here.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

RestaurantAmerican restaurantBarBar & grillFamily restaurantHamburger restaurantMexican restaurantTex-Mex restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.