Chili's Grill & Bar

Taking a bit off for atmosphere because there was a kid who threw up while we were there. Restaurant staff moved us to a different area. Food was great. I had the smokehouse combo with ribs and a brisket quesadilla. Lots of food. Shared the mac and cheese with my wife.

I had a really disappointing experience at Chili’s in Millington this past weekend. From the moment we were seated, the service was noticeably poor. It took over 15 minutes for anyone to even acknowledge our table, and when our server finally came by, they seemed rushed and uninterested. We had to ask multiple times for basic things like refills and napkins, and our food took much longer than expected despite the restaurant not appearing overly busy. What really stood out, though, was the behavior of management. While we were there, I personally witnessed a manager getting into heated discussions with at least two different tables. The conversations were loud enough that nearby guests could clearly hear them, and the tone felt confrontational rather than solution-oriented. Instead of de-e

Good food and family time Waitress was attentive and food served hot. 6 of us seated at a smallish 6top table. Just felt crunched together. Men's bathroom unserviceable due to massive water on floor.

I honestly regret choosing this place yesterday. The service was shockingly poor from start to finish. We were left standing around waiting to be acknowledged while staff walked past us multiple times without so much as a greeting. It set the tone for the entire visit. After finally being seated, we waited so long for someone to take our order that we started to wonder if we’d been forgotten altogether. When someone did come over, the interaction felt cold and impatient, like we were interrupting something more important. Any time we needed anything after that, whether it was refills, extra napkins, or even the check, it felt like we had to practically beg for attention. What stood out most was how unwelcome we felt. There was no warmth, no basic courtesy, just a clear sense that custome

Our experience this past weekend was incredibly disappointing, and unfortunately, the biggest issue was the management. From the moment we arrived, things felt completely disorganized. There was no clear system for seating or assisting guests, and we were left standing around for quite a while without any acknowledgment. Staff members seemed confused about basic procedures and kept saying they needed to “check with management,” but no manager was readily available to step in or provide direction. It created frustration not only for us, but visibly for the employees as well. When we were finally able to speak with someone who identified themselves as the manager, the interaction only made things worse. Instead of listening to our concerns, they were dismissive and defensive. There was no