Chili's Grill & Bar

Tuesday January 20, 2026 was my mother’s 57th birthday. We came there with the expectation that the food would be good, she would get a birthday song, maybe a birthday dessert from her prior experience at this location, but none of that was the case. This was my first and maybe last time coming to this location. I just want to say I love Chili’s, and the locations in Florida would NEVER! Anyways we got sat down ok, got our drinks, I had water. I should have known that the food was going to have something wrong with it if the water quality was horrible. We spent almost 80$ plus left a 10$ for my food to be served to me raw, half filled egg rolls and tough, ill proportioned chicken crispers and dry salads! When my mother asked could she have her birthday song done, our waitress told her that

MELANIE CHANDLER WAS AWESOME! This has been the best Chili’s experience I’ve ever had! She was so attentive and always came to check up on our table! She’s such a sweet girl and I will be coming back just to have her as a server!! The service was above 5 stars!! Exceptional!

We were a party of 10 eating on a Saturday night before Christmas lights. Our wait for a table was a quick 20 minutes. Shay was our server and she was so great! Very attentive. The crew helping her was fast. Our food was correct and hot. Zero complaints!

From a to Z real quick..... it was horrible. We came in as a party of 15. "Z" was our server. She was horrible. I don't care if she was having a bad night. She treated my family like trash. We were celebrating 2 birthdays and we decided to go to Chili's. Why? I don't know. To be treated the way we were treated was unheard of. She didn't care about us or getting a tip. She started off on the wrong foot. From the way she approached the table to how she took our orders. Drinks took forever. Food took forever. Most of the food died in the window. And they still had the audacity to bring the cold food to the table. Server was trash. Her help was trash. No teamwork. I used to be a server. I know how it can be. No excuses for how we were treated. The manager on duty, he had to comp t

I've had problems at this location more times than I haven't. It takes forever to get food, except the last time we went, it was quick. But this time I was charged $11 to substitute crispy chicken in place of grilled on my wife's southwest bowl. When we told them, the best they could offer was $6.99 kid's price instead. $7 to substitute crispy chicken for grilled is crazy. Won't be back.