Chili's Grill & Bar

Stopped by Chili’s during a flight at the Minneapolis airport, and unfortunately, the experience was underwhelming. I ordered the chicken crispers, but they were a letdown—tasted like they were fried in old oil, with a heavy, greasy flavor that overwhelmed the dish. The service didn’t help either. Even though the place was mostly empty with several two-seater tables available, we were given a table with no charging outlet. When we asked to switch, the server declined, saying it might get busy and that other tables were for larger groups. That didn’t line up with what we saw—plenty of small tables were still free. On a positive note, the molten chocolate cake we ordered for dessert was actually really good. All in all, not a great stop for a meal, especially with the unfriendly service a

Update: The breakfast omelet was tasty, but their Bailey's coffee is TINY and costs $15!!! Plus almost $5 for tax and "hospitality" fees. We enjoyed two salads - grilled chicken Caesar salad and grilled chicken Sante Fr salad. Both were very good in taste and quantity. The server was trying, but she just didn’t attend to the patrons very well. Maybe short staffed? Our iced teas sat empty a while.

This has got to be the worst service I have ever experienced. When we arrived the host asked how many people. There was 5 of us. She then grabbed a spray bottle and a cloth and walked away. We just assumed she had to clean a table. She returned and said this way and grabbed her spray bottle and cloth and said " taking this because I don't wanna talk to anyone else tonight". She sat us, walked away and there we sat. Not a single employee came over and spoke to us. Apparently you have to order on the qr code which we didn't know because no one spoke to us. After figuring it out and placing our order, we had to flag down someone to ask for water. 2 of our group order drinks and only 1 received it. After eating our appetizer, the other lady mentioned it to a server lady to just take it off the

Waitress told me I could order with her or use QR code. Disappeared completely. Ordered with QR code. Got food eventually, never got waitress or refill after that. You feel like you’re working for the employees, not a customer.

Stopped in at Chili's to get a reliable and standard experience while in MSP, but it was not like any other Chili's I've ever been to. Stale chips, poorly cooked chicken, precooked and reheated rice, stale tortillas... Just BAD food all the way around, combined with lackluster and unfriendly service and massively inflated pricing. When it's almost $40 (plus tip!) for one person to get a bad meal, something has gone badly wrong. I would recommend avoiding this location.