Chili's Grill & Bar

Overall a terrible experience, definitely wouldn’t come back to this one. Waiter seemed all over the place. Table was sticky and nasty. Floor was wet. Its Chillis, I don’t expect 5-star service but this was just ridiculous. Ordered Placed: Chicken Bacon Ranch Nachos - they gave us BURNT nachos that looked old like they were sitting. No ranch sauce. To look at those nachos and then give them to a customer is absurd. Triple Dipper (big mouth bites, honey chipotle mozzarella sticks, honey chipotle bone-in wings.) - they gave us big mouth bites, honey chipotle tenders, and hot nash mozzarella sticks The Bacon Rancher Burger (comes with 2 patties) - they gave us a burger with ONE patty & no ranch sauce AGAIN. Then the waitress tried to tell us it didn’t come with 2 patties when on the menu

Walking into Chili’s on a busy Saturday night, it was clear the place was packed and the staff was stretched thin. Even so, the host did a great job keeping things moving, working hard to seat everyone as quickly as possible despite the crowd. When our waitress arrived, you could tell it had already been a long day for her—she looked genuinely tired. But what stood out was how she didn’t let that show in her service. She powered through with a warm, positive, and incredibly sweet attitude. She handled all of our orders with care, and as the kitchen prepared the meals, she made a point to stop by and update us on the progress. That small touch made a big difference. When the food arrived, everything was hot, fresh, and made exactly to order. Every dish was delicious and well-prepared, whi

Man oh man.. where do I start. First off me and my partner came to this restaurant shortly after work because we LOVE chilis, we used to go to the one in Montgomery daily. I made one of the biggest mistakes in my life by giving this location my time and my stomach. We waited almost 30 minutes just for someone to take our order which we really wasn’t tripping about we tend to be patient people and understanding. We ordered two triple dippers and a Big Smasher combo while contemplating dessert. Unfortunately when we were being served we noticed our drinks (picture proof) were served with some green discolored goo on the rim of our strawberry lemonades. The cups even had a strong chemical smell eroding from them. Disgusted by the sight and smell, we decided to skip on the drinks and request t

I went and wanted to try the all new fajita trio, and noticed that there was a roach in my food. The manager and the server was great about it. They were very apologetic and luckily they didn’t force me to pay, but that should be something that is known, I believe the manager is going to address this concern. I’m not mad just disappointed.

I stopped by Chili’s recently and wanted to share some feedback. Our waitress was great — really friendly and gave excellent service. However, I did notice a strong, unpleasant smell and what looked like mold in the air vents above the tables, which was concerning. On top of that, I found a hair in my drink. It definitely made the experience less enjoyable. I wanted to let you know so these issues can be checked out. I’d love to come back because the service was wonderful — just hope the cleanliness can be improved.