Chicken Express

Ordered 4 tender meal and 7 tender spicy meal as well as family okra and the largest bombers. Elizabeth said I was required to pay $.50 per sauce and that I could not have any sauce for the bombers as well as giving me ketchup packets that were completely wet after asking for ketchup for the okra. They have officially lost a loyal customer because why would I have e to pay extra for sauce after spending nearly $50. It's insane.

A waste of time and money. I ordered a seven piece with a biscuit. I got five chicken tenders and french fries and a roll. Shame on me for not opening the box before leaving, but this is just a huge disappointment. It’s literally #2 on the menu, how do you mess that up?

Chicken was consumed on Tuesday 2/2/2026, Severe diarrhea and nausea persisted until 2/7/2026. Nothing visually wrong with the food, nor any extreme off odor or "freshness". However, I suspect something was improperly cleaned or simply not cleaned at all. Something such as a dirty rag or other contaminated cleaning supplies is most likely present. The strain of bacteria is currently not more than a small doctors visit, but if left to grow, the infection may reach something more serious requiring specialized treatment in order to prevent or reverse. This is a preliminary warning to the owner to tighten up standards or there most likely be an investigation in the future, given the attention this review would generate. I do not enjoy being this sick, and this may be the thing that convinces

The chicken was warm but not hot and fresh. The roll was stale and the okra was old and cold. We waited up front for 4 or more minutes before we were acknowledged then 5 more before we got to order....

I have not been to this location in over a year, and decided to go today. I ordered a three piece with two thighs and a leg. I asked the lady at the window if they take military discount, she said yes. I showed her my ID. After reviewing the receipt and noticing there was no discount applied, I asked her why and she said she thought she did and blamed it on the system, and apologized. I said okay, as it’s not that big of a deal. After checking my order, I realized they only gave me two thighs but no leg. I go inside to ask for a manager, and the lady at the window who gave me my order initially, is the manager. As a manager, I am aware that the discount could have been applied since she has the credentials to do so. I explained to her that I was missing a piece, and she asked “so you need