Chick-fil-A

I have ordered from door dash from here 3 separate times. All three times one major item was not correct and DoorDash was great and refunded, but I still had to tip to reorder my item. The third time I said enough and wanted to speak to a manager. They would not answer their phones and my door dash driver graciously allowed me to speak to a manager he retrieved from his own phone since chick fil A would not answer. I spoke to this “Director” of 3700 yougsfield, Max. His first response to my complaint about having to pay a second tip because of their errors each time was “if it’s for the same driver getting the order back you shouldn’t give a second tip.” First off. Really? They just work for free you think because you can’t make an order correctly ever? Then when I explained that this ma

Chick-fil-A never disappoints. The food is consistently fresh, hot, and delicious, and the service is what really sets them apart. The staff is always friendly, polite, and efficient, even during busy hours. Orders are accurate, the restaurant is clean, and the overall experience feels welcoming every time. It’s clear they care about quality and customer satisfaction. Easily one of the best fast-food experiences out there.

What ever this restaurant did to change their grilled nuggets, they are terrible. I got 2-8 count, (that I've ordered for years from cfa) and these were not the standard grilled nuggets I've enjoyed for so long. If the management of this Wheat Ridge store (3900 Youngfield) reads this they should figure this out. I had to throw the grilled nuggets away. Tough, over cooked, and I'm not sure WHAT cut of chicken it was.... plus tasted terrible. They look grilled, but the brown marks appeared to be some kind of dye or something to make them look grilled. I've been a long long time customer of cfa, but I don't think I'm going to go back. Extremely disappointed. Rick in Arvada CO.

I ordered a chicken deluxe to go. I got home and it was a spicy chicken. Strike one. I didn't feel like driving all the way back and waist my gas. Guess I'm going to try the spicy. Bit into it and a bunch of water leaked out the chicken fella all over me and my plate. Strike 2 and it was cold like it wasn't cooked enough. Strike three. Done with this place.

This was the fanciest CFA we've ever had the pleasure to visit. The drive-thru was faster than any we experience at home and our food was HOT, not just warm, like we've grown accustomed to receiving from our local stores. Our toddler was sleeping and the speaker was a lot louder than we would have preferred. Had we been hearing impaired, it would've been amazing!