Chick-fil-A

Definitely without a doubt the worst service of any chick fila I’ve ever been to. I ordered a meal with a drink, they didn't give me a drink. Upon asking why, they just said they were out of dr.pepper. So I asked what they weren't out of, and the woman just stood there and did said nothing. So I decided to go down the line to see what they did have and asked if they had crush (I didnt want crush but just wanted to get this moving), instead of saying yes or no, she filled a cup with crush and gave it to me and walked away. Very rude and unhelpful.

Aseiona and Cheryl were out of this world amazing! Top of the line service and did everything with such an amazing attitude. This is my everyday stop as a UIC student and Aseiona and Cheryl always greet me by my name and make sure that not only me, but everyone is receiving top of the line service. THANK YOU ASEIONA AND CHERYL! YOU MAKE MY DAY EVERYTIME ;)

I am a regular cfa customer that lives on campus. Anytime I ask for anything extra, they provide it. The service and the staff is doing a great job with handing out food and making sure I get my correct order. Aseiona & Cheryl give out the best service.

This would have three at most however it does not because of the subpar staff working there. Not only do the other reviews confirm how much of the staff has poor customer service abilities but in one experience of mine, I went to order lunch and as my order was being taken the staff member that took my order was sticking her fingers inside her mouth, which is a bad look for the staffs regard for hygiene. I ended up throwing the food out because now I couldn’t trust the employees hygiene, and I needed up buying lunch elsewhere. The only reason this doesn’t get a one star is because the food does not taste much differently that other chick fil A’s I’ve been to.

When I tell you the staff is rude, they’re RUDE. No kindness to even say my pleasure or you’re welcome when I say thank you. Rude with other customers and glaring at them instead of simply being nice & helpful, when they ask for sauce missing out their bags. I even saw them call out a drink & the girl was just looking on the cup for her name to be sure & the snarky staff said “Well, is it yours??” Write the name & it would have been a clean transaction, sheesh. This crew tonight needs a COMPLETE refreshers course on customer service. Another location would be a better option smh