Chick-fil-A

Had just traveled to Atlanta from Hawaii. All night. Was ready for some breakfast to take home and stopped for a sausage and egg biscuit. When I got home to Carrollton, I had something described as bacon with egg whites. I complained to corporate, just to get a refund or credit even though it didn't solve the overwhelming disappointment of being hungry, 25 miles away. Never got a response from anybody. I know people make mistakes and Chick-fil-A hardly ever does but this one hurt a little.

This location is completely unprofessional, it was 8:26 p.m. when I placed my DD Order. At 9:21 p.m. the driver text me informing they gave my food to the wrong person. No one else had been assigned to my order and then proceeded to tell the driver I needed to contact DD. Maybe I wouldn’t be soo pissed if I didn’t have three kids to feed tonight. Y’all didn’t answer the phone tonight but I promise I’m not letting it go until I am able to file a formal complaint with the store manager on tonight’s shift manager 02/24/2026 1) for what?, the person YOU gave the order to was not assigned to me and you would have known that had you followed proper protocol and looked at the dashers app to verify 2) there should have been an apology for the dasher for the wait and my food should have been top pr

My spicy chicken sandwich from the drive-thru was undercooked. Had to throw it away. Not the quality I expect from Chick-fil-A.

I am very displeased with my experience. I came into the drive thru around 8:30pm. I was greeted by a young lady. She was ok didn’t have a Chick fil a attitude. I ordered a grilled chicken sandwich meal with a sprite with no ice. I received a sandwich with no pickles or tomato. My lettuce was black. My sprite was not even filled up to the top of the cup at all. This level of service was just very disappointing and not expected when the corporate office is less than 20 minutes away. My partner’s meal was a grilled chicken with no tomato but the sandwich didn’t have pickles. I spent my hard earned money on meals that were not what I was expecting. I would need to have a manager from this store to contact me.

I was In the Drive thru line for 15 minutes then when I received my food the hash-browns are under cooked and greasy. I am done with this location.