Chick-fil-A

I had placed an order today for delivery. Not only did my order order arrive fast & fresh but the driver (*Makayla) went ABOVE AND BEYOND service!! I had ordered an unsweetened tea but got sweet tea. It's ok-no big deal cause mistakes happen so no need to complain. While I was sitting in my hotel room I heard a knock; It was Makayla back at the door 15min later with an unsweetened tea! WOW! She realized once she got back to the restaurant. I definitely did not expect it but it more than Appreciated!!! Thank You Schertz Chick-fil-A! AMAZING 👏 🤩

Food and service was amazing everyone was sweet and friendly The only thing I noticed that really disturb me was all the fingerprints everywhere. On the walls close to where I was sitting in the backboard and never once did I ever see someone wiping these areas. If I could give any advice please please wipe your walls and any surfaces children or people put their hands on If you don't clean that what else are you not cleaning? I heard the employees discussing Have you done a walk-through after the lunch rush was over and the person said not yet so they went and did it but it took them literally 10 seconds to do it during that time someone could have wiped all the areas down that never get touched.. The young lady cleaning tables used the same tow for all the table she was wiping. I think t

We grabbed chick fila for lunch and normally we love them. But today it was not good at all except for the key lime frosted lemonade that was tasty. The Mac n cheese tasted old, the fries tasted over cooked, the 8ct & 12ct nuggets (no pic) and chicken sandwich tasted old as well. When we arrived there was no cars in the drive thru so it was kinda a shocker of the food quality we had today. We have never had a bad experience before. A bit disappointed

Food is always fresh and good, service is always great, but for the past 2 months they’ve been skimping on my fries every single time, literally. I’ve taken dozens of photos. My large frie is always a medium and I’m given literal crumbs everytime. My medium is a small frie. I’m giving 2 stars because it has been continuos for over a month with it happening every single time I come. I come here 5 days a week faithfully for my break. I do not appreciate this.

Had a delivery for my family and they left out food. Called driver and he said to call store and he’d bring it back to me. Called store and they said it would take a really long time so they are sorry he said that but they can credit me for another time. So I’ll just have one of my kids not eat that night? Makes no sense. Terrible customer service. Last time we eat at a chick fil a.