Chick-fil-A

i recently went through the drive thru today, the girl was super sweet and the person who gave me my order was amazing! My only complaint was that I got told to park because they were making fresh strips(which I don’t mine waiting) , let me find out when I get home my mom opens her meal and she has nuggets instead of strips. She was super upset because she WANTED strips so I called twice to see what I can do yet no one answered 😓😓 other than that the food was good as always and she still ate the nuggets because what can you do when no one answers the phone and live 15 mins away?

So tonight my family decided to have Chick fil A for dinner. So, instead of going to Harlingen where i know that the service is top notch, I decided to give the SB Chick fil A another chance. So I ordered 6 combos and to my surprise they still failed to get my order correct. I also asked for extra pickles for all the sandwiches and this is what they gave me. I guess I can cut it into 6 pieces. This is the last straw for the Chick fil A in SB.

The wait in the drive thru was horrible. I only ordered 2 #1 & a cone. & that wait for that was near almost 30min. Then when i asked for a manager the young Lady Kim was so rude & didnt even bother to correct the situation. She just smirked. This beyond ridiculous. Chickfila is supposed to be great service & great food. Chickfila SB. You need to retrain your management. I dont have these issues at any other Chickfila. They need to close this restaurant down. The owner should be ashamed of the type of employees he/she has employed. Bad for business. Never going back.

Now in San Benito. Rookies being shadowed by experienced, doing their best effort to serve us customers. Courteous & bilingual, good service & great Cobb salad. Congrats Chick-fil-A SB for your recent opening!

I went to the SB location the first week they opened and they got my mobile drive thru order incorrect. However, I wasn't in a hurry and drove back around. Service is way slower than the Harlingen locations but their staff seems so young so I know they're figuring it out. I want them to be successful in our area so I will continue to support them. Friendly service always and I love Chick-fil-A chicken sandwiches!