Chick-fil-A

Came here for the first time and had a good experience. Photos and videos are attached. I ordered on the app and went through the drive thru since I had my dog and the drive thru was moving right along. My order was completely ready by the time I reached the window. Thank you for your service and accuracy with my order!

Honestly I thought Chick-Fil-A had an outstanding service across all their locations as a regular standard however that wasn’t the case at this particular location. The store closes at 10pm and I happen to walk in at 9:58pm by which the cashier had the nerve to say “the audacity of me to walk in at 9:58pm” I paid no attention to her but her inappropriate comment turned me off soo much why does this young lady feel so entitled does she own the restaurant. I was able to walk out the restaurant and there were still order customers as well as delivery drivers waiting for their orders so I don’t understand how I was such an inconvenience to this girl. Her name is Melannie and I definitely think she should retrained because her job shouldn’t be this awful.

Today September 29th at 2:59pm I visited this Chick Fila location at 249-23 Rockaway Bivd in five towns (rosedale, Ny) and as I got home while eating my food I found this DISGUSTING dead fly. I went through every emotion possible because I just couldn't believe the one thing that could send me into a panic, my biggest phobia was in my food. DO NOT EAT AT THIS LOCATION. The guy in charge of operations there Mr. Miles handled my situation very poorly to where I left in tears. After driving all the way back he only offered a partial refund and told me I drank the milkshake that came with the order. No empathy for what I just experienced. Definitely not the chick fila hospitality I’m used to especially after what was a traumatic situation for me.

During a rush the food quality can be sub par. However, when you go on the days that they aren't busy, the food is fresh. It tastes good and they're allowed to put more TLC into it. This location is a chill spot. There's no need to be overly nice and the chikfila workers do not need to incessantly bow to customers and worship them. They often talk to you kindly even when you can clearly see them going through a rush. They double check what you ordered as well. I often just wait for my food, be patient...and I get my food. Never is my order wrong. Once, my fries were cold. But that is because I was ordering the food during a rush. Their mac and cheese is good and is my favorite. Do not listen to these overly dramatic reviews. I don't understand the reviews that are based on skin complex

Good option for Gluten-free seekers (grilled chicken / gluten free buns) - Consistent good quality food with taste. Service crew is great and always keep you updated about your order as it progresses. Clean place with continuous maintenance throughout the day.