Chick-fil-A

I just had to leave a review because this experience genuinely made my night. I placed a late-night mobile order and pulled up to the drive-through feeling a little guilty for ordering so close to closing (I know how hard everyone works!), but I was met with nothing but kindness! When I got to the window, I was greeted by two incredibly sweet girls, Carolita (I hope I’m spelling her name correctly- I apologize if not!) and Nelly. They were so warm, professional, and accommodating. From the moment I pulled up, they treated me with the utmost respect and such genuine friendliness. It didn’t feel forced or rushed - it felt sincere. Their positive energy truly stood out, especially at the end of a long day. It’s not every day you come across people who are that kind and attentive so late at

This is a great option for chicken. Food always tastes very good and staff is generally friendly. Most of the time there is a line to order so I recommend ordering online instead which tends to be faster. Their reward program is also very good.

I absolutely love Chick-fil-A, it’s my favorite. However, at this specific location, whenever I order takeout or through DoorDash, the sauces I request are often missing or fewer than what I selected. I’m not sure why the option to choose sauces is available if they’re not consistently included. It really takes away from the overall experience and makes the order feel incomplete.

If I could give this Chick-fil-A zero stars, I would as someone who’s ordered from Chick-fil-A multiple times this has to be the worst experience that I’ve ever experienced at any location. The customer service was not only terrible The employee on the phone tried to gaslight me, saying that this catering platter that I ordered was messed up because I picked it up an hour later, although I was not complaining about the fact that it was cold or even the fact that they gave me two small platters when I paid $80 for a large platter . As you can see what they gave me looks like they just threw scraps into the platters and I paid $80 for it. And instead of owning to their mistakes, the employee on the phone was rude and condescending . Telling me that I should’ve returned the platter right away

I got my order, and the box containing the fries was on its side. Not one fry was left in the box. It was all thrown out into the bag! I ordered two drinks and got one straw. I ordered grilled nuggets and got no utensils. Then, I went to eat the fries and it was stale. This is frustrating!