Chick-fil-A

On 11/1/2025 I ordered breakfast from this location in the form of a hash brown scramble bowl w/ grilled filet. First off this looks unsatisfactory. This is not an advertised. I really hate how they don’t leave the filler whole in tact. This way the customer can see that we are getting a full filler and you aren’t skimming off the product because that’s definitely what happened here from the looks of it. If it doesn’t come with a full filler you need to add that small caveat. You definitely played me on this order. For the prices y’all want you need to do better. The orange juice is small also for the price. I digress my Main issue is this food. I ordered thru the app so i will comment and say service was good but the food quality and assurance needs to match. #MyPleasure is sa

I had a terrible experience at this Chick-fil-A. I was in the drive-thru with my children when Christine, who took my order, was extremely disrespectful and hostile. She claimed she couldn’t hear me and instead of calmly asking me to repeat it, she aggressively approached my car and raised her voice at me. It felt completely inappropriate. Another employee, then came out and told me they would not serve me and that I needed to leave. Meanwhile, the general manager(feature in the background last picture below) stood in the background and never stepped in to address the situation, allowing their employees to bully a customer with children in the car. Do Better

Consistent. Especially important when traveling. Always know what you are going to get and it's a safe bet on the road. The parking and lot are always a situation

I visited this restaurant this past week. After picking up my order and moving on to an appointment I realized the order was completely incorrect. I had not received what I ordered and was not able to eat the contents of what I received. As I was late for an appointment and the restaurant was very busy I could not return to have it corrected. I called the restaurant later in the day and left a message on their customer communication line. I never received a reply so I turned to the Chick fil A corporate website and completed a complaint form. I provided the order number and all details. I did receive a reply from either Ken Ball, the operator of the North Olmsted location or the corporate customer service department. I am really disappointed at the lack of attention to customer service fro

Fast and friendly service with hot and fresh food. What more could you want! I'll keep coming back