Chick-fil-A

I am absolutely outraged by my experience at this Chick-fil-A. I found a BUG inside my Cool Wrap — yes, an actual bug in my food — and it was the most disgusting thing I’ve ever encountered from a restaurant. What made this even worse was how it was handled. The manager’s first solution was to remake the wrap, as if I’d want to eat anything else from a kitchen that had just served me contaminated food. Obviously that was not happening. I had to ask for a refund myself because the situation wasn’t taken as seriously as it should have been at all. Then I reached out to corporate, hoping they would treat this like the major food safety issue it is, and their response was just as disappointing — generic, dismissive, and showing zero real concern. I’ve always believed Chick-fil-A had high st

This place was REALLY busy when I visited, but the service was VERY well organized and surprisingly fast. Both of the drive thru employees I encountered were exceptional - competent, efficient and friendly! I went there to get gift cards. Wasn't able to do that at the drive thru; apparently that's a walk in service only, so that was kind of a bummer. But, the vanilla milkshake I ended up getting was totally yummy! All in all a very efficiently run operation! KUDOS to all!!

I have always loved Chik Fila. Its has been one of my favorite Take out/ Drive thru eateries of all time. The Meals are always great, but you have taken advantage of the loyalty of all your patrons. You have made your drinks smaller and keep raising the prices. It is disappointing and heart breaking what has occurred in your establishment. I have been a loyal customer for over 30 yrs. But no more, you have have eliminated the Large Drinks in your milk shakes. That is the last straw. You will never get another purchase from me. I hope you come to your senses, and do the right thing. Don't tell that us by telling your employees to tell us that you ran out of supplies, it beneath your companies dignity. Good bye.

My truck is a little too oversized for the drive through. One of the employees said I can walk up to the screen. When I did another employee came on the speaker and was extremely rude telling me they won’t serve me unless I’m in a car. I explained the situation and they were still rude. The manager then came out to double down on being rude about the situation. Lost my business for life!

As long as you order in store or through the drive through all will be fine. For the last 2-3 days I have tried placing a mobile order through the app, it doesn't go through but the money gets taken out of my account. Customer service on the phone was 0 help saying the money will go back to my card in 24hrs (Today makes it 72hrs) and I still haven't received my money back. Thought it was just my phone or just the app that I have downloaded until my fiancé tried and the same thing happened to her