Chick-fil-A

Chick fl a fabulous job tonight. I have a family of 8 so a lot of food I was too tired to look through all the bags to make sure everything was there got home we had everything we asked for and some more. Phenomenal job. The staff was absolutely amazing very nice despite the freezing cold weather. it was packed but we was out of the drivethru in no time. Everything was hot and fresh. Thank you CFA monroe

I recently visited the drive thru and although they forgot my lemonades, which is a first, I called in after getting home and the phone call was immediately answered by Colby who offered to replace the lemonades and throw in a couple desserts for the trouble. I was bummed out at first because they have the best lemonade around, but it was very impressive how quickly Colby resolved the issue and made it right. He offered their sincerest apology and was very friendly and pleasant to speak with. Everybody makes mistakes, but it's the way you handle it afterwards that counts. Thanks Colby!

Without a doubt, the worst Chick-fil-a I have ever experienced. I have come to this location dozens of times. For some reason they just can't seem to get it together here. Today was finally the last time I'll ever come here. Today all the soda machines were down, but you still have to pay full price for a meal and get a drink you don't want. No discount for the inconvenience and not even an apology. Honestly, I really don't want to hear from the manager either, because that guy is the worst. I have seen him get mad because one of the employees accidentally put 2 extra nuggets in a pack. It didn't matter how happy the customer was when he saw the 2 extra nuggets, this manager only cared about the bottom line and said he was "going to have to have a talk about this." This location is sla

Literally the worst location in comparison to ones in the surrounding counties. The lines are extremely long, the traffic to get in and out is horrendous and frankly dangerous. The employees are always nice but they do nothing to help their lines move faster. Such a disappointing experience every time I try to give them benefit of the doubt.

1 Star – Absolute Train Wreck of a Chick-fil-A I don’t know what’s going on with the Monroe Chick-fil-A, but this place is completely out of control. It’s Saturday morning, and I’ve been stuck in this drive-thru line for over 40 minutes — forty minutes — and it’s not even moving. Not a single employee is outside advancing on orders or directing traffic like you see at every other Chick-fil-A in America. It’s just chaos. The line is backed up into a major highway, creating a serious safety hazard, and I’m honestly shocked there haven’t been wrecks yet. No cones, no organization, no one guiding cars — just a total free-for-all. Whoever’s managing this location clearly has no control over what’s happening. And after all that waiting? My order was completely wrong and ice cold. After being