Chick-fil-A

My sister, husband, and I came on Monday to taste test their new menu items. Caryen, one of the managers was stellar! She explained the entire menu to us and was extremely helpful and charismatic. Our experience was amazing and the food was phenomenal. 100/10 customer service as well. Highly recommend!

Outstanding store! Great Chicken Filet Deluxe, love the waffle fries! Even better the service was Outstanding. Friendly, courteous, smiles, brought drink refills to us. Very clean including the trash bin area. Restrooms are spotless. The staff has obviously been well trained. You folks set the bar! McDonald's, BK, KFC take notice.

On December 10, 2025 my family and I ordered food from the Missoula Chick-fil-A. As we were almost done with eating our food we found a bloody alcohol prep swab as well as visible blood inside a chicken sandwich box. This was extremely alarming, especially because we were eating with our two children. We reported this all to the Missoula health department and due to the potential health risk our doctors advised my husband, our children, and I to undergo medical testing. We reported the incident to Chick-fil-A and filed a claim requesting assistance with the medical expenses caused by this situation. Unfortunately, our claim was denied and we were not offered help with the doctor visit or testing. Finding medical waste and blood inside packaged food is a serious food safety concern. Whil

I had such an amazing experience with this Chick-fil-A location. I called and spoke with Roman to place a fairly large, last-minute pickup order that I was taking out to my husband and his fellow airmen who have been in the field for quite a while and really needed a pick-me-up. Despite the short notice, Roman and the team were incredible. The order was ready quickly, perfectly packaged, and handled with so much care. Every staff member I interacted with was friendly, kind, and genuinely happy to help. The service was truly exceptional and went above and beyond what I expected. Thank you for making a stressful, last-minute situation so easy and for helping me bring a little encouragement to some very hardworking airmen.

If you want the best fast food Missoula has to offer, look no further than Chick-fil-A. They have by far the best chicken strips, nuggets, and sandwiches. Their salads and deluxe sandwiches are reliably crispy and fresh each time. Back to the chicken- it’s thick and moist every time. We’ve tried just about every chicken meal on the menu - all good choices. Their general manager is a favorite in Missoula. He is passionate about those who care for elderly in their final days - and honors our veterans. Both meaningful to us. We only order through the drive thru. The atmosphere in the drive thru during the summer is amazing. They have fans blowing to keep their staff taking orders cool - and the ordering stations are covered to keep out the harsh sun and weather. They ask for your name when