Chick-fil-A

Today our Chicken Sandwich was missing the CHICKEN. This is the worst Chick Fil A in the Cape Fear Region. Every order we have placed there in the last 4 months has been a horrible experience from missing straws to missing food to receiving someone else’s orders.We’ve been avoiding this location and driving out of the way to go to Wilmington, but took a chance today. At first we were hopeful bc a manager asked if we had been asked something by the guy taking our order and said he would give him more training for the future. At first the order looked good so we drove away. Then one of our drinks ended up being a diet instead of a regular so we drove back for a replacement. When my husband went in, the girl at the counter was very rude and he was told they had just cleaned the grilles and as

I ordered a market salad and half of the lettuce was rotten. When I asked for a fresh salad I got the same rotten lettuce. The first picture is the first salad and the second picture is what I pulled out of the second salad. I quit coming here for a while because the quality of the salads have gotten so bad. I decided to give it another chance and I can see that was mistake! I guess if you want fresh, don’t come here! Do better, Leland ChickFilA! As someone else mentioned, it’s the worst location in the Cape Fear Region.

Nothing really terrible about this location. But they skimp on the fries EVERY time. I don’t write reviews, but I feel like I should just because without fail they short the fries. Every other location when I order a large fry it’s full. At this location when comparing between medium and large it’s literally the same exact amount. Why am I paying for a large fry when I’m getting a medium. It would be okay if it once one or two times. But I’m talking every time. 10 times. 15 times. Never right.

10/10 my favorite CFA! Kind people, great hot fresh food and fast service. My kids and I always want to eat here!

every time i’ve been to this location my order is messed up. I can’t have dairy and i ordered a sausage egg muffin no cheese and said no cheese twice. it came with cheese so then i went inside and waited about 15 mins for a new one just for them to use the same english muffin and wrapper that still had cheese melted into it. the staff is nice but that’s the only good thing i have to say about this location.