Chick-fil-A

Usually love this place but tonight my mom went and they totally messed up our order. We didn’t receive any of the correct sauces for 3 orders (they were completely different ones, maybe they got put in the wrong bag?) and then we asked for extra ice on our drinks and one of them had no ice at all🥲despite the ticket labeling otherwise. Usually would be no issue, i’d just use sauce and ice from home but we were eating on the go. It’s just too pricey to be messing up like this, and we would appreciate a refund. Our order number is 11573550.

I normally have no problems ordering from this location but last night was a pretty bad exception. I order on DoorDash and it delivers from this location. I ordered a chicken sandwich, bit into it, and the inside was pink. They served me raw chicken. I haven’t gotten sick yet and I really hope it stays that way. I was panicking last night worrying about whether or not I would be violently ill as a result of this. I’ve worked fast food before so I get how stressful this job can be, but there is no excuse for undercooking chicken of all things. I got a refund from DoorDash for my meal specifically but I honestly think being served raw chicken warrants a refund for EVERYTHING I ordered last night. Attaching a pic of the raw chicken here. Really not happy. Do better.

Chick-Fil-A on a weekend is always going to be busy, but they were moving things as quickly as possible for the number of people there. Because this location was built before the pandemic, they had to adjust to the increase in online ordering and have done well with the space. They have, just be prepared for a little bit of a cramped space when picking up. This isn't anyone's fault, and the employees were all extremely patient and efficient. Just a heads up for when you go. Food was great, order was accurate, employees were all nice.

Edited: thank you to management for making this right and comping a replacement meal! The shrinkflation has gotten out of control, and while Chic-Fil-A has gotten bad as a chain, this location has taken the cake. Paid around 11.50 for a 3 tender meal and it was the saddest looking, tiny and overcooked chicken I've seen yet. Fries were also overdone and underfilled. I'm not a large woman somehow was still hungry after getting a combo. Le sigh.

Parking lot was crazy as always but they had me pull around and wait for food that was already there when I did so. Although they didn't include utensils, napkins or straws. To add insult to injury they didn't throw in a single ranch or the beloved and sought after (whole reason we even went was for the sauce due to a wifes craving) Chiky filet sauce! THE AUDACITY!!!! NEVER HAVE I EVER! All jokes aside it's disappointing is all. Simply try and improve please. Next time will have to be a few unless another craving hits. If that happens I may be going to Popeyes.....