Chick-fil-A
Lansing, IL · Fast food restaurant
- Address
- Chick-fil-A, 17601 Torrence Ave, Lansing, IL 60438
- Phone
- (708) 394-5570
- Website
- www.chick-fil-a.com/locations/il/lansing-il?utm_source=google&utm_medium=gmb
- Status
- Closed · Opens 6:30 AM
Chick-fil-A is a restaurant located in Lansing, IL. It is one of 62 restaurants listed in Lansing. Its 3.6-star rating is slightly below the Lansing city average of 4.0 stars. There are 10 photos associated with this location.
About Chick-fil-A
Welcome to your Lansing Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken... More
Hours
| Saturday | 6 AM–10 PM |
| Sunday | Closed |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
Customer Reviews
I’ve never left a review good or bad but today i have to. This is by far the worst chick-fil-a around here! Not my first bad experience either. Today I received a half full large fry with no sauce which I asked for. The worst part was the mac and cheese which is surprising.. EVERYONE LOVES THE MAC AND CHEESE. They most definitely reheated it by the way it had a super hard crunchy top.. it was litterally black. Every time I get mac and cheese it has a slightly crusted top NOT LIKE THIS. Also was very cold and NOT creamy which again it always is. What a let down and waste of money!
We were in Illinois to try the Golden Bear restaurant. It was so crowded, we decided to try Chick-fil-A’s breakfast for the first time. We’ve had dinner items, but never breakfast. I can’t say we were disappointed!! The food was so delicious!!! I love their little hash browns!! The breakfast sandwiches were good with the jelly! I wasn’t sure how that would taste on chicken!😳 It was pretty darn good!!🤤 We also got shakes, because their shakes are delicious!!🥰 I love them! Anyway, my husband and I found a park and we ate, and enjoyed people watching!😂 But anyway, it has never disappointed! If you haven’t had the breakfast, give them a try!!
As a lifelong resident of South Holland, I was genuinely excited to hear that Chick-fil-A was opening a location on Torrance. I looked forward to supporting a new business in our community. Unfortunately, my experience was extremely disappointing. From what I observed, leadership at this location is seriously lacking. The way Black customers are treated feels dismissive and concerning. Even more troubling was the way two Caucasian women, who appeared to be in management roles, spoke to younger staff members. Their tone was demanding, demeaning, and unprofessional. They did not and do not assume the best, and acted as if they did not want to interact with customers. My experience was so uncomfortable that it was hard to ignore. Witnessing employees being spoken to in such a disrespectful ma
March 5, 2026 0718hrs I asked if my sandwich could be made well done, simple request. I was told "we don't do that at this location" won't be coming back. What's so hard about leaving the chicken in to cook a little longer?
I ordered a 8 count chicken nugget meal in the drive through at 9:21pm. When I got home abs opened my food at 9:55, I only had 5 nuggets in my bag. I tried calling the store twice & the phone didn’t even ring. I went back the next day & they acted as if I was lying & didn’t give me anything for my inconvenience.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.