Chick-fil-A

Chick-fil-A has always been one of my favorite fast-food places in the U.S. As a former truck driver, I’ve visited locations all over the country and was almost always satisfied — the food quality was consistent, fresh, and reliable. Unfortunately, this particular location completely destroyed that positive image. I ordered a meal (chicken sandwich, fries, and a soda), and what I received was absolutely unacceptable. The sandwich was almost black, as if it had been fried in oil that hadn’t been changed for weeks — honestly, it looked and tasted like the oil was at least a month old. I didn’t have time to go back and return it, and I was starving, so I forced myself to eat it. I regret that decision more than anything. For the rest of the day I had severe heartburn, burping, and felt gene

I guess they changed managers, staff is rude and not welcoming. Need to be trained again, the young black girl that wears glasses with her natural hair in a ponytail, she need to learn how to properly call out someones name and not catch an attitude when approached and asked who name did she just call. The attitude and customer service that's been coming from this location recently is uncalled for. Also my chicken tenders were not fresh as well, this is the first time ever.

The food is never the issue, neither the employees customer service. The issue is they always seem to mess up my order which is so plain and simple something’s always added on or forgotten causing me to staying there for a prolonged amount of time. Having to wait in line again and then wait for the food to be corrected as well. No one seems to be quality checking these orders. Or seems to know what certain meals come with… Chick-fil-A is seriously the best fast food chain ever

This has to be THE WORST store! It’s never smooth sailing! Doesn’t matter if you do pick up, mobile order or in person. It’s always a mess! I ordered something while sitting in the parking lot simply because I don’t feel like dealing with the attitude of the ladies that’s work there! Ordered online at 10:11am went to around to the drive through and waited and scanned just to be told that my order was cancelled by the app which isn’t true! Because I’ve been to Boca, Fort Lauderdale and the chickfil in that same area and picked up late around 10:40 I was still able to get my order! Please keep in my that I was directed to go in another lane which is why I was late a minute late! These people made me stay at this super for 38 minutes just to tell me that they can’t accommodate my order or iss

I've been to dozens of Chick-fil-A's over the years, and was always amazed at the level of customer service which seemed a part of the corporate culture. This location is pretty much the only one I've ever been to where the employees loudly talked to each other, filled up their own drinks ( I stood patiently waiting while a employee filled her own plastic bottle with soda and was ignored by three employees) and basically didn't seem to care about anything. Of the more than half a dozen who were in uniform, none were friendly, professional, helpful or even close to the usual level of Chick-fil-A service. I asked for extra pickles and received first an attitude from the employee, who literally clicked her teeth when she realized she had to go around back to fulfill my humble request, and c